MITVA SHIVAM RATHOUR
New Delhi
Summary
Learn, Execute and Grow myself.
Overview
5
5
years of professional experience
Work History
Assistant Sales Manager
HDFC Pension
South Extension (New Delhi)
10.2022 - Current
- Switching and Managing the Pension Fund of Central and State Govt. NPS employees
- Making Pension of NPS Retirees.
- Arranging an NPS awareness session to clear all their NPS-related concerns.
- Building the relationship with DDOs, Nodal Officers, and Accounts officers.
- Provides quick resolution to our valuable clients and subscribers without any delay, whether it's a physical visit, tele mode, or mail conversation.
Sr. Collection executive
Cityfurnish India Pvt. Ltd
Sector-48, Gurugram (Haryana)
06.2021 - 09.2022
- Collection of outstanding rental of customers / clients through outbound calls and by assigning Runners (Field executive) through available tracing and their documents
- Data maintenance and solving the concern to ensure customer satisfaction on regular follow-ups related to their Furniture and outstanding amount as well.
Team Leader-Collections
Mintech India Pvt. Ltd. (Winzone Technology Pvt. Ltd.)
Udyog Vihar, Phase-1, Gurugram (Haryana)
07.2019 - 01.2021
- Collection of outstanding loan of customers through outbound calls, available tracing and their documents
- Handling customer’s complain through chat, outbound calls and E-Mail to ensure customer complete satisfaction with good Feedback
- Leading the in-house collection team of 20-40 members
- Maintaining the team’s all reports and tracing the performance of the team to ensure the maximum collections with timely sessions and by giving them weekly feedback.
Education
Skills
- Territory Management
- Effective selling strategies
- Relationship building and management
- Sales Presentations
- Action planning
Accomplishments
- Employee of the Quarter and Rising Star Awardee in HDFC.
- Star performer of quarterly session at Cityfurnish India Pvt. Ltd.
- Continuous 4 times Star Performer of the month at Mintech India Pvt. Ltd. (Winzone Technology Pvt. Ltd.)
Personal Information
- Father's Name: Mirtunjay Kumar Singh
- Date of Birth: 07/11/99
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Additional Qualification
Basic knowledge Microsoft Office tools like Word, Excel, PowerPoint and languages like C Programming.
Languages
- Hindi
- English
Hobbies and Interests
- Playing cricket
- Singing songs
Disclaimer
I do hereby that the contents of my above resume are correct and true to my knowledge and nothing has been falsely stated therein.
Affiliations
- Awarded by American center (New Delhi) for winning "Mental challenge" workshop by Richard E. Pinkham (Assistant Cultural Affairs Officer;United States of America).
- Topping BCA- 3rd Year of the college (International institute of media management and IT).
Timeline
Assistant Sales Manager
HDFC Pension
10.2022 - Current
Sr. Collection executive
Cityfurnish India Pvt. Ltd
06.2021 - 09.2022
Team Leader-Collections
Mintech India Pvt. Ltd. (Winzone Technology Pvt. Ltd.)
07.2019 - 01.2021
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