Prasanna Kumar M
System Admin & Network Engineer
Kalakkavilai,TN
Summary
- Detail Oriented IT professional as a software support specialist and systems/network technician. Skilled at operating in a wide range of platforms and excellent written and oral communication skills.
- A competent professional with over 14 years of rich experience in IT Infrastructure, IT Project Management, Technical / Helpdesk Management and Messaging Infra Management.
- A strategic planner with expertise in swiftly ramping up Systems / Servers projects on multiple platforms.
- Demonstrated abilities in leading and guiding project teams to deliver projects timely and as per specifications.
- An effective communicator with honed relationship management, analytical, problem-solving skills.
- Building teams composed of managerial, creative and innovative people.
- Providing technical support to every department, conducting timely meetings with management & users to discuss the status for the peaceful workflow of the system.
Overview
13
13
years of professional experience
4
4
Languages
Work History
System Admin & Network Engineer
United Telecoms LTD
06.2014 - 09.2021
- Managing IT service delivery in the United Telecoms through below tasks.
- Plan, Deploy and Manage United Telecoms infrastructure at a hosted DC.
- The infrastructure consists of VMware & Oracle VM setup in HA mode, External & Perimeter Firewalls, Load Balancer.
- Data replication through Sanofi, complete SOC with products like SIEM (Integrated with OS and Application alerts), Antivirus, Proxy solution, DDoS, ARCOS-PIM (Privileged Identity management) and Email Spam check solution.
- Also managing the daily Alerts, server/devices patching through a centralised Ticketing and monitoring tool.
- Managing end point security with control policies from Antivirus software and Active Directory GP.
- Administering security related portals like ProofPoint (Spam check) Symantec, Trend Micro, McAfee and ARCOS-PIM (Privileged Identity management).
- Deployment and management of Microsoft Office 365 mailing solution with Archival.
- Working parallel with many ongoing projects along with BAU and ensuring project delivery in timely, qualitative and cost effective.
- Successfully conducted DR drills at regulator defined intervals. This includes Tasks like DR Setup, DR Smoke Testing and execution DR drill.
- Prepare and drive the BCP Policy for United Telecoms and executed the IT tasks when required.
- Managing over 25 vendors providing solutions through Data centre hosting, ISPs, onsite & Off-site resources, procurement of hardware & Software.
- Managing a team of resources who provide L1 & L2 support for desktops, Laptops, N/W printer, Core banking & payments applications, conducting Video Conferences through Skype for business or other open solutions.
IT-Infrastructure Support
Net way Software Technologies
01.2009 - 05.2014
Education
Diploma - undefined
Islam Polytechnic College
H.S.C - undefined
St. Josephs Hr. Sec. School
S.S.C - undefined
St. Ephraim's MSC High School
Skills
Cisco Routers 2811
Cisco Routers 2821
Cisco Routers 1841
Cisco Switches
Windows os
Fedora
Ubuntu
CentOS
Windows Server OS
VMware
Microsoft Virtual PC
Symantec Backup System
MYSQL
MS SQL
Oracle
OSI Model
TCP/IP protocol suite
IP addressing
subnetting
Routing concepts
RIP V1
RIP V2
OSPF
IGRP
EIGRP
VLAN
VTP
Inter VLAN Routing
STP
PVST
RSTP
software installation
hardware installation
network server management
technology tools management
account setup
workstation setup
performance monitoring
system maintenance
issue troubleshooting
outage troubleshooting
security management
access controls
backup management
firewall management
system upgrades
staff training
technical documentation
manuals
IT policies
Skills - Technology Skills
Cisco Routers 2811, Cisco Routers 2821, Cisco Routers 1841 series, Cisco Switches, All Windows OS, Linux (Fedora/Ubuntu/CentOS), All Windows Server OS, VMware, Microsoft Virtual PC, Symantec Backup System, MYSQL, MS SQL, Oracle (Installation and configuration)
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Personal Information
- Passport Number: W4601060
- Father's Name: Mohana Kumar P
- Date of Birth: 03/17/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
System Admin & Network Engineer
United Telecoms LTD
06.2014 - 09.2021
IT-Infrastructure Support
Net way Software Technologies
01.2009 - 05.2014
Diploma - undefined
Islam Polytechnic College
H.S.C - undefined
St. Josephs Hr. Sec. School
S.S.C - undefined
St. Ephraim's MSC High School