Roshan Rajan Mathew

Responsible for Business expansion - Sales , After Sales , Accessories , Apparel & Network expansion in Chhattisgarh State

• Led RE to become No.1 in PST Market Share ( >150CC Segment ) consistently month on month, ++ Scale in overall Motorcycle Market Share in Chhattisgarh including key districts - Raipur , Bilaspur, Korba , Durg , Raigarh
• Led State to become one of Top performing State in Service Market share ( Pan India ) with all districts shown YOY Growth in Job cards & lost customer retention through planned outdoor service camp / Service on wheels
• Led 2X Growth in non motorcycle business “Accessories & Apparel “ by exploring through stores & workshops
• Led State to become consistent achiever in CX ( No.1 ) Score across Pan India & readiness to ensure increased customer experience
• Identified Business opportunities and expanded 6 new dealerships in Chhattisgarh with 4 being in upcountry market & ensure brand reach in deep rural markets through Studio Stores
• Increased the sale of Himalayan ( 411 CC ) & Twins ( 650 CC ) in Chhattisgarh by ensuring Test ride motorcycles availability in dealership with regular test ride campaigns to generate interest & improve conversion
• Ensured Retail Finance option available across for customers from leading Banks & NBFC's
• Created Team of Target oriented & High performing Sales Managers ,workshop Managers with regular interactions & discussion along with dealers / My direct team members to improve KPI's
  

• Responsible & Managed Retail Finance for South Zone - Expanded 100 % Financing reach across AP, Telanagana, Tamil Nadu , Karnataka & Kerala
• Managed National & Regional New Tie - ups
• Also Lead Retail Finance campaign planning within Company & with Bank / NBFC to drive Market based Campaigns.
• Created New Revenue Business Model for Company with yearly income crossing - 18cr
• Rated Significantly exceed expectation

Initiated the pan India requirement of retail finance through detailed

- Study of competition offering
- Customer requirement & issues
- Regional sales Team requirement & regular training to dealers team

• Initiated Pan India Bank / NBFC Tie-up's & aggressive financing offering to serve rural customers
• On boarding Bank / NBFC manpower into dealership to support retails
• Best retail finance scheme to smooth retail movement
• Monitored Finance campaigns to generate enquiry & scale retail conversions

• Complete ownership to develop and maintain post-sales relationships with key accounts at national level (banks and financial institutions) critical to the company in terms of recurring base revenue and future growth
• Managing a post sales call centre until the service is availed from the client through which providing great end to end customer experience which helps to bring in more revenue and recurring business to organization
• Designing and handling product parameters along with other internal stake holders(Category Management Team, Policy Team, Integration team
  

Managed ERP / Software alliance business solutions ( B2C )
Generate Business revenue across assigned territories
Expand business revenue from existing client based through Cross Sell