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Dynamic professional with a proven track record at CSG, specializing in customer relationship management and major incident resolution. Excelled in enhancing customer satisfaction and operational efficiency through strategic process improvements and effective team leadership. Skilled in problem-solving and adaptability, significantly contributing to team development and inter-department collaboration. Achieved a notable increase in customer retention and service quality.

Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Personal Attributes:Enthusiastic, self-motivated, and reliable individual.
Demonstrates responsibility and strong work ethic.
Mature team player adaptable to challenges.
Thrives in both team and independent work settings.
Effective under pressure, meeting strict deadlines consistently.


Intend to build a career with leaking corporate of stimulating environment Which will help me to explore myself fully and realize my potential. Talented Customer Support Manager with expertise resolving issues within set time limits to maximize customer satisfaction. Excels at building customer loyalty and generating repeat business opportunities. Proven experience implementing large-scale customer service processes and managing support teams that span multiple locations.

Experienced customer relationship manager responsible for engaging with key customers by building and preserving trusting relationships. Constantly identify opportunities to grow the customer base and build positive relationships with new clients also strategic and analytical when finding solutions to problems to ensure maximum client satisfaction

Hemangini Solanki

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Customer Relationship Manager

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MBA - Finance

M.Com - undefined

B.com - undefined

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Customer Relationship Manager

B.com - undefined

M.Com - undefined

MBA - Finance

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