Aarti Sanjay Shinde
Pune
Summary
Senior Microsoft 365 Administrator with 4+ years of experience managing and securing enterprise-scale Microsoft 365 environments. Specialized in Exchange Online, Entra ID (Azure AD), and security & compliance solutions with strong expertise in mail flow architecture, identity governance, and automation using PowerShell. Proven ability to optimize licensing, strengthen security posture, and resolve complex L3 issues while ensuring high availability and seamless collaboration across organizations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Microsoft 365 / Exchange Online Administrator
NCSI Pvt. Ltd.
03.2022 - Current
- Manage and administer Microsoft 365 environments, ensuring secure and scalable identity and access governance using RBAC and Conditional Access
- Handle end-to-end user lifecycle management including onboarding, offboarding, license assignment, and access provisioning
- Configure and manage domains and DNS records (MX, SPF, DKIM, DMARC) for secure and reliable mail flow
- Administer Exchange Online including mailbox provisioning, migrations, shared mailboxes, and distribution groups
- Design and implement mail flow rules, transport rules, and connectors to improve routing and compliance
- Troubleshoot complex email delivery issues using Message Trace, mail header analysis, and SMTP diagnostics
- Implement and manage security policies including Anti-Spam, Anti-Phishing, Safe Links, and Safe Attachments
- Manage compliance solutions such as retention policies, archiving, eDiscovery, and content search
- Automate administrative tasks using PowerShell for reporting and bulk operations
- Assist in managing mobile devices using Microsoft Intune, including device enrollment and basic compliance policy configuration
- Provide L2/L3 support for Outlook, Teams, and Exchange-related issues
- Manage mailbox permissions, distribution lists, and security groups
- Handle incidents via ServiceNow, ensuring SLA adherence and proper documentation
Education
Bachelor of Engineering (B.E.) -
Modern College of Engineering
Pune01-2020
Skills
- Microsoft 365
- Entra ID
- Identity & Access Management
- MFA
- Conditional Access
- Email Security
- Mail Flow Architecture
- SPF
- DKIM
- DMARC
- Transport Rules
- Security & Compliance
- Threat Protection
- EDiscovery
- Retention Policies
- PowerShell Automation
- Scripting
- Microsoft Intune
- Device Enrollment
- MDM Policies
- Basic Compliance
- Outlook Troubleshooting
- Microsoft Teams Troubleshooting
- License Management
- Access Management
- Incident Management
- Problem Management
- ServiceNow
- SLA-driven support
Certification
- Microsoft 365 Certified: Administrator Expert, MS-102
- Microsoft Certified: Teams Administrator Associate, MS-700
- Google Cloud Digital Leader
- ITIL 4 Foundation
Timeline
Microsoft 365 / Exchange Online Administrator
NCSI Pvt. Ltd.
03.2022 - Current
Bachelor of Engineering (B.E.) -
Modern College of Engineering