Tally ERP, MS Excel (Advanced), Power BI (Basic), OneDrive, ServiceNow, Leadership, Effective Communication, Critical Thinking
Project: 2022 – 2023: E-Commerce Product Management (Freelance Experience)
¶ Managed 20+ product listings for a computer hardware-selling business via WooCommerce.
¶ Enhanced SEO-driven descriptions, resulting in a 15% increase in product visibility.
¶ Implemented pricing adjustments that boosted sales revenue by 10%.
¶ Created wireframes, user stories, functional requirements and work with creative team on the designs
¶ Translated data into actionable insights to help business leaders to make strategic decisions to improve efficiency and/or the customer experience
¶ Monitored and analysed new technologies and made recommendations to management on their potential applications to the business
¶ Significant experience in creating use case scenarios, user stories, functional specifications, process models and business rules for eCommerce
¶ Knowledge of advanced data analysis tools and techniques (experimental analysis, SWOT, GAP BEP analysis etc.)
Project: 2022 – 2025: Financial Analysis – (Freelance Experience)
¶ Conducted a comprehensive financial health assessment of a mid-sized firm, analysing profitability, liquidity, and solvency ratios.
¶ Recommended cost-cutting strategies that could improve profit margins by 5%.