Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Disclaimer
Timeline
Generic
Monisha C

Monisha C

Bangalore

Summary

To seek challenging assignments and responsibility, with an opportunity for growth and career advancement. Be involved in work where I can utilize my skills and creatively involve with the system that effectively contributes to the growth of the organization. Professional in client support, bringing valuable experience in handling client queries and delivering solutions promptly. Known for effective team collaboration and consistently achieving positive outcomes. Skilled in multitasking, customer relationship management, and adapting to changing client needs.

Overview

9
9
years of professional experience

Work History

SENIOR CLIENT SUPPORT EXECUTIVE

LSEG
01.2022 - Current

MASTER DATA SPECIALIST

LSEG
01.2020 - 01.2022
  • Enters customer order data and billing information into Siebel and Order Management System (OMS) SAP / Genesis / Sales Force in an accurate and timely manner
  • Perform or drive OMS, by data base clean up tasks completion (resolve discrepancies) during the proposal development process to drive greater order accuracy
  • Provides Simple / Simple+ Sales support and order coordination for multi-markets

ORDER MANAGEMENT SPECIALIST

LSEG
01.2018 - 01.2020

SENIOR CUSTOMER SUPPORT

FIRST SOURCE
01.2017 - 01.2018
  • Associated with Car's team that generates leads for clients.

SALES ASSOCIATE

QUIKR
01.2016 - 01.2017

Education

BACHELOR OF BUSINESS MANAGEMENT -

ACHARYA INSTITUTE OF TECHNOLOGY
01.2016

XII - CBSE

KENDRIYA VIDYALAYA MG RAILWAY COLONY
01.2013

X - CBSE

KENDRIYA VIDYALAYA MG RAILWAY COLONY
01.2011

Skills

  • TALLY 72
  • TALLY 90
  • TALLY ERP
  • MS EXCEL
  • SAP ERP
  • OFFICE 365
  • FITNESS
  • MUSIC
  • TRAVELLING
  • PAINTING

Accomplishments

  • Best Performer for Q3 in 2020
  • Handling escalations
  • International process worked for UK customers. Solving customers query via chat and email.

Languages

English
Tamil
Kannada

Disclaimer

I hereby confirm that all the above information is true and to the best of my knowledge.

Timeline

SENIOR CLIENT SUPPORT EXECUTIVE

LSEG
01.2022 - Current

MASTER DATA SPECIALIST

LSEG
01.2020 - 01.2022

ORDER MANAGEMENT SPECIALIST

LSEG
01.2018 - 01.2020

SENIOR CUSTOMER SUPPORT

FIRST SOURCE
01.2017 - 01.2018

SALES ASSOCIATE

QUIKR
01.2016 - 01.2017

XII - CBSE

KENDRIYA VIDYALAYA MG RAILWAY COLONY

X - CBSE

KENDRIYA VIDYALAYA MG RAILWAY COLONY

BACHELOR OF BUSINESS MANAGEMENT -

ACHARYA INSTITUTE OF TECHNOLOGY
Monisha C