Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
KRUTHIKA A

KRUTHIKA A

Karnataka

Summary

Accomplished Manager with in-depth experience in Ultrasound holding 10 years of Experience. Dedicated to complete knowledge of company products and services for optimized customer service. A team player who is attentive to details and produces quality results. Committed to Excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

Samsung India Electronics Pvt.Ltd
Bangalore
04.2019 - Current

Products Handled : V6, V7,V8, RS85P, RS80, HERA I10, HERA W10, HERA W9, WS80A, HS70A, HS60A, HS50, H60, HS40, HS30, HM70A, Accuvix XG, A30, A35, SonoAce R7, SonoAce X7, SonoAce R5, SonoAce R3 & SonoAce X6.

  • Providing pre-sales& post-sales Product demonstration and customer retention activities in hospitals and clinics.
  • Identified, analyzed and communicated problems in products with KOL to the research and development team.
  • Partnered with KOL's in their respective specialties to assure equipment performance and image quality at workshops
  • Partnered with Senior Doctors who are proactively working with Samsung R&D team to enhance the image quality
  • Demonstrated new technologies i.e., 3D/4D & 5D (AI feature of 5D CNS, 5D NT, 5D Follicle, 5D Limb, 5D Heart ), Elastography (E Breast, E thyroid, E Cervix), Shear wave Elastography, Fat quantification (TAI & TSI), MV flow, Lumi flow, S-detect (E Thyroid & E Breast) ,IOTA-ADNEX and Strain -Echo.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Conducted classroom training to excellent standard for high-end features Hired and trained Engineers to Ultrasound field.
  • Developed training materials and conducted user training sessions on various ultrasound applications.
  • Developed quality assurance programs that included testing of newly installed systems prior to patient use.
  • Reviewed images captured during diagnostic exams; providing technical guidance when necessary.
  • Provided instruction on basic operation techniques and safety measures associated with using ultrasound equipment.
  • Maintained records of all activities performed while onsite at customer locations; documenting details accurately in company database.
  • Responded quickly and efficiently to emergency situations requiring urgent attention due to malfunctioning equipment.

Senior Ultrasound Application Specialist

Udhayam Medicare Systems India Pvt. Ltd
Coimbatore
05.2015 - 03.2019

Dealer : Samsung Health care
Products Handled : HS70A, HS50, UGEO H60, HS40A, Accuvix XG, SonoAce R7, SonoAce X7, SonoAce X6, SonoAce R5, Mysono U6 and SonoAce R3, WS80A and RS80A.

  • Provided pre-sales & post-sales, Product demonstration, coaching and customer retention activities in hospitals and Clinics.
  • Hired and trained junior Application specialist and service engineer.
  • Conducted comprehensive training programs for clinicians and healthcare staff on ultrasound system usage features.
  • Worked with the technical teams to ensure systems are setup according to clinical requirements and specifications.

Sales and Service Engineer

Wagon Medical Systems
Coimbatore
08.2014 - 04.2015
  • BPL medical technologies & Sonosite products

Products handled:

Patient monitor, Defibrillator, Fetal monitor, Ultrasound, ECG, Colposcope, Infusion pumps, Syringe pumps, Baby warmer, Incubators, Phototherapy, oxygen concentrators and surgical diathermy.

  • Lead generation and customer acquisition
  • Identify potential clients and decision-makers within healthcare facilities.
  • conduct sales presentations and demonstrations of products to prospective customers.
  • Provide detailed information and consultation to healthcare professionals about the product features, benefits and usage.
  • Negotiate sales contracts and close deals.
  • Install new medical equipment at customer site and perform initial calibration and setup to ensure proper functionality.
  • conduct regular maintenance and preventative checks on machines.
  • Maintain detailed service records and documentation.
  • Assist in the development of service related policies and procedures.

Education

MBA - Hospital Management

Bharathiyar University
2017

BE - Biomedical Engineering

PSNA College of Engineering & Technology, Anna University
Dindigul
2014

Skills

  • Ultrasound Product Demonstration
  • Expertise in radiology general imaging, OB/GYN, Cardiac, POC and vascular sonography
  • Profound knowledge of 5D, 3D/4D & 2D, Color flow imaging, Doppler, Shear wave Elastography,Fat Quantification, CEUS and Fusion Imaging
  • Ability to multi-task effectively and manage multiple priorities at one time
  • Clinical Program and training

Languages

Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1

Accomplishments

  • Awarded as a best clinical application specialist in the year of 2021

Certification

Completed a clinical training program at SEOUL for new products launch in the year of 2022 & 2023.

Timeline

Manager

Samsung India Electronics Pvt.Ltd
04.2019 - Current

Senior Ultrasound Application Specialist

Udhayam Medicare Systems India Pvt. Ltd
05.2015 - 03.2019

Sales and Service Engineer

Wagon Medical Systems
08.2014 - 04.2015

MBA - Hospital Management

Bharathiyar University

BE - Biomedical Engineering

PSNA College of Engineering & Technology, Anna University
KRUTHIKA A