Sanjul Bansal

• Defined program roadmap, multiple streams, benefit case, hiring strategy, Talent management, upskill initiatives, Agile framework, capabilities & initiative framework in JIRA & RALLY across teams to report progress to leadership
• Leading Gen AI adoption initiative across the division. Working with the internally developed gen AI solution for Risk, customizing it for audit queries responses
• Created core and flex teams concepts for critical support for trading applications
• Started and ran a 1-day vulnerabilities workshop every year across locations to remediate tech hygiene's
• Designed and implemented a training & induction program to ensure the fresh hires understand the dynamics of IAM division - tech and business both. There are targets given by firm senior MDs to consume fresh hires into your division
• Responsible for the management and development of the business's KPI infrastructure in order to facilitate analysis and reporting of performance against plans and budgets as well as strategic objectives
• Defined 'IAM is ready to help' initiative across IAM by adding it to the signature of each employee. This simple change removed a lot of hesitation in users across firm about Identify & access management division. Users across the firm started reaching the IAM division more
• Part of Innovation summit team which invited 25 start-ups to present and resolve a real time problem for the firm. The winner of this initiative is onboarded as a vendor in the firm
• Led cross-functional teams to drive project delivery and strategic initiatives.
• Developed and implemented process improvements that enhanced operational efficiency.

Lead Use-it-or-lose-it (UIOLI) program

• Drafted, presented and ratified policy for Use-it-or-lose-it by collaborating with Identity & access management risk team
• Transformed the existing processes across 2 businesses (Institutional and wealth management) into one UIOLI platform
• Automated the existing manual process of UIOLI implementation into a completely self-service via internal developed tools
• Lead the various teams across many geographies (NA, UK & India) and skill sets (Chapter leads, project managers, development leads, developers, QA, BA) to reach to a common goal of achieving one UIOLI across the firm

Lead Privilege Access (PA) program

• Reviewing and creating PA metrics as per PA policies. Formalizing these metrics by various committees & stakeholders and creating the process to report it for the department for COOs and senior leadership
• Simplified existing Privilege access accounts access process - levels of PA accounts, raising the request for PA account, approval process, audit records, revoke process, reviews and responding to audit queries
• Transformed the PA entitlements grant & revoke process - providing self service portal to raise requests, approval engine & workflows, granting the request, communication, revocation
• Transformed the way firm responds to audit queries for PA by creating a centralized team
• Leading multiple teams across - identities, entitlements, onboarding, revocation, operation teams to reshape PA wholistically

• Drafted, presented and ratified policy for Use-it-or-lose-it by collaborating with Identity & access management risk team
• Transformed the existing processes across 2 businesses (Institutional and wealth management) into one UIOLI platform
• Automated the existing manual process of UIOLI implementation into a completely self-service via internal developed tools
• Lead the various teams across many geographies (NA, UK & India) and skill sets (Chapter leads, project managers, development leads, developers, QA, BA) to reach to a common goal of achieving one UIOLI across the firm

• Reviewing and creating PA metrics as per PA policies. Formalizing these metrics by various committees & stakeholders and creating the process to report it for the department for COOs and senior leadership
• Simplified existing Privilege access accounts access process - levels of PA accounts, raising the request for PA account, approval process, audit records, revoke process, reviews and responding to audit queries
• Transformed the PA entitlements grant & revoke process - providing self service portal to raise requests, approval engine & workflows, granting the request, communication, revocation
• Transformed the way firm responds to audit queries for PA by creating a centralized team
• Leading multiple teams across - identities, entitlements, onboarding, revocation, operation teams to reshape PA wholistically

As a Digital Transformation Lead

User portal & Mobile Authentication – Ideated and implemented a one-stop user persona with advanced authentication for member contact services. This portal analyses and provides the answers of the 5 top most queries, account details, balance, address validation etc. after successful authentication. It includes the below:

1. One stop portal - this user interface is designed in angular which consolidates user information from various different systems via APIs and present it to the user

2. ETL - User information such as address information and other user details from customer portal, transaction details from transform, card details from nucleus etc. is extracted and loaded into single database via informatica jobs

3. Integration - real time check on the admin portal for mobile activity if the user validates by logging in while on the call. This provides an alternate authentication solution other than security questions

Money-in and Money-out restrictions for Non-UK Customers - The problem statement of the customer is to identify & analyze all touch-points for money-in and money-out for pensions and investment business, define rules as per new regulatory guidelines and implement a mix of custom solutions (including process simplification, re-reengineering). It involves the below:

1. Process Simplification - Analyzed and redesigned SOPs to include a check on the addresses for any customer for manual or step-up transactions

2. Digital solutions - This includes enhancements in existing java code to restrict any non-UK address for existing and new customers. Also, developed a functionality to all addition of non-UK address by operations team only (role based access)

3. Automation - Automated triggering of various initiation & notification workflows such as Fraud check, step-up, address validation etc.

4. RPA - Implemented RPA in KYC process as it needs interaction among multiple un-connected systems

5. Process improvement - Identified bottlenecks in various processes which were analyzed as a part of the program but didn't require redesigning. This was provided as a value added services

Indirect Sourcing - The problem statement is to manage the existing processes of quotations & order of C parts for aviation and transform & improve the overall process. It includes the below:

1. Provide contractors and Buyers for Aviation C parts business - The Customer wants partner company to provide a combination of core team and flexi team of resources with Aviation supply chain management knowledge. The flexi team can be ramped up & down with a 14 days lead time whenever required. The partner team to provide all trainings (in boundaries of NDA) and ensure resources are unskilled

2. Single source for quotations - The aviation contracts are long running contracts and there are lots of quotations received previously in pdfs. The requirement here is to digitize all previous quotations. This was achieved by an OCR solution to read and store pdf information in database tables. A UI was built on top of it for the users to search on quotations by suppliers, part number etc.

3. Proactive updates on Shipments - An automated solution is required to provide the shipment status every 8 hours to inventory teams. An unattended RPA solution (pega) was used to pick shipment number, find their status on FedEx and UPS websites and then capture the status in excel every 8 hours. This excel was then mailed to the users

As a program manager

• Defining the program roadmap, goals & objectives. Outlining the program governance, planning the overall program and monitoring the progress
• Managing budget, risk and issues. Coordinating with different teams and managing interdependencies
• Managing and utilizing resources across projects and managing stakeholders
• Aligning the deliverables (outputs) to the program's "outcome" with the aid of the business change manager
• Collaborating with SMEs for strategic solution, Approach, capabilities, transition of business processes etc
• Structuring proposed initiative with details of activities, time frame, capabilities, solution, approach, transition and required mix of resources
• Development and oversight of the business's corporate strategies in order to support growth objectives while strengthening the business core to develop and maintain a competitive advantage
• Establishes and reviews key strategic priorities and translates them into actionable and quantitative plans
• Additionally plays the role of a strategy coach to all departmental leadership within the business, providing much needed support in the formulation of individual department strategies
• Led cross-functional teams to drive project delivery and ensure alignment with strategic goals.
• Developed and implemented project management methodologies to enhance operational efficiency across programs.