Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
CustomerServiceRepresentative
Haroon Sharieff

Haroon Sharieff

Assistant Manager
Bengaluru,Karnataka

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
3
3
Languages
3
3
Certificates

Work History

Assistant Manager - Operations

Raasta Autotech (ROSMERTA TECHNOLOGIES)
Bengaluru
3 2023 - 6 2024
  • Insurance Claims, B2B and Retail Operations.
  • Developing and maintaining operational guidelines for staff.
  • Negotiating price with customers and vendors to decrease expenses and increase profit.
  • Coordinating with Operations Manager in different operational issues and promotional activities.

Assistant Manager

GoMechanic
Bengaluru
07.2019 - 01.2023
  • Handling insurance claim process for vehicles received in partner workshops for accidental claim.
  • Procurement of spare parts as per requirement and approval
  • Evaluated inspection reports and service tickets and prepared repair invoices.
  • Generated operational and reconciliation reports for management on monthly basis.
  • Educated operations team on best practices, company policies and service excellence standards.

Service Advisor

Emm Emm Motors India Pvt Ltd (Tata Motors)
Bengaluru
06.2018 - 07.2019
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.

Floor Supervisor

Fix My Kars
Bengaluru
08.2017 - 06.2018
  • Trained team members in successful strategies to meet operational and Monthly targets.
  • Kept orderly and accurate accounting records by monitoring documentation.
  • Implemented challenging personnel and department goals to drive performance.

Education

Bachelor degree - Automobile Engineering

S.J.M.I.T
Chitradurga, KA
09.2012 - 2015.07

Diploma - Mechanical Engineering

Gnana Vikas Polytechnic
Chitradurga, KA
06.2008 - 2011.05

Skills

Insurance Claim Process

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Additional Information

EDUCATIONAL PROJECTS HANDLED:


Experimental investigation on Areca Nut Fiber Reinforced Polymer Composite”

DURATION : 4 months.

MECHANISM : Heating.

AIM of the project : Production of composite material by using Waste plastic and unused Areca Nut Fiber.


Pneumatic Drilling Machine”

DURATION : 6 months.

MECHANISM : High Pressure Compressed Air.

AIM of the project : Reducing the Consumption of Electric power and increasing the production

Languages

English
Hindi
Kannada

Certification

Power BI

Haroon SharieffAssistant Manager