Rahul Jain

Headed solutions within PRISM portfolio generating in excess of $46 Million USD, enabling 30+ airlines to manage their corporate relationships for more than 30,000 corporate worldwide.

• Conceptualized long-range product roadmaps and strategically designed according to market data and research.
• Oversaw product design and coordinated aspects of development and new product rollout.
• Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.

Headed the Onboard Catering and Management product suite generating $11.4 Million USD, simplifying the procurement to payment workflow for the airlines.

• Developed new pricing strategies making it easier to penetrate into a new market segment.
• Collaborated with sales and marketing to conduct customer roadshows, publish new marketing collateral and secure customer testimonials.
• Boosted annual revenue by 15% by creating new business opportunities with existing airline community and adding 2 new airlines in a year.

Headed the global implementation, consulting and support teams to enable more than 100 airlines to manage their Operations Control Center with the latest technology and products.

• Managed multi site implementations and annual product upgrades for more than 40+ airlines.
• Led due diligence, training, consulting, value measurement and solution adoption of the products.
• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.

Achieved 50% savings in implementation timeline and championed the customer support for airlines in multiple regions.

• Led the first end to end SaaS implementation of the product.
• Collaborated with the customer's IT and third party systems to establish data exchange between various airline departments.
• Performed deep-dive analyses and established extensive procedures for specific business problems.

Created detailed ordering and dispensing workflows to optimize pharmacy performance, improve provider workflow and ensure patient safety.