Pramod Chandrashekar

• Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
• Learned and applied preferred systems for scheduling, purchasing and problem-solving.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Responsible for complete office management.
• Organize and schedule meetings and appointments.
• Book travel arrangements &maintain office supplies.
• Ensure equipment operation; maintain equipment inventories; evaluating new equipment and technique.
• Act as a liaison between HR and employees.
• Assist with HR functions as needed, including new hire paperwork, onboarding, procuring IT requirements, and any other tasks.
• Help HR with recruiting calls to attract the best talent.
• Assist in organizing recruiting interviews.
• Setup daily meetings and calls and manage calendars of the management team.
• Update office supply and order to optimize the supply budget.
• Coordinating events as necessary.
• Assist events/conference team with vendor management, procuring supplies, and any other tasks as needed.
• Vendor management.
• Responsible for office infrastructure and hygiene.
• Should be able to handle office correspondence independently.
• Coordinate with the banking associate and help employees open corporate accounts.
• ID Card generation for new recruits.
• Organize meetings and other ad-hoc requirements (including booking rooms, arranging refreshments, etc.).
• Taking care of all the office bills and maintaining records.
• Perform other duties and projects as required.

· Key Responsibilities

· Participate in client briefing sessions

· De-brief internal operations team and external vendors and follow up to construct proposal/estimate.

· Develop cost proposal, concept note or presentations in consultation with account manager(s)
Manage customer budgets, PO details and assist in invoicing process

· Discover new business opportunities in assigned accounts and connect right client contact with account manager. Raise estimates to customers, ensure timely receipt of purchase orders, and ensure timely invoicing followed by collection of project fees.

· Ability to manage multiple projects simultaneously

· High on discipline in terms of reporting time, follow up, meeting deadlines and business commitments

· Ability to work under time pressure

· Multi-tasking ability

· Strong in Technicals and Production with PPT and excel skills

· Source for materials and act as a negotiator to obtain cost-effective prices from suppliers.

· Key liaison between client, event managers, in-house designers and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met.

· Apply for licenses, permits required with the relevant authorities.

· Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event also Virtual events.

· Plan and propose workflows for every event. Supervise and manage all suppliers and contractors working on location.

· Ensure a smooth operation throughout each event. To take complete ownership of all projects undertaken and ensure that it exceeds the clients expectations

· Required to work closely with the members of the team to collectively produce a successful event.

· To handle multiple projects from entry level to mega huge events.

· Logistics management and inventory control of all equipment, materials and any other items.

· Increase revenue streams from the existing accounts as Operations Manager
Ensuring timely management of client receivables.

· Ability to track opportunities and take correct measures leading to closure with experience of Operations

· Effectively address client satisfaction, renewal and escalation issues of managed accounts until resolved. .

· Identify, develop and build differentiation in client offerings.

· Managing project delivery & quality standards as set by the HOD..

· Managing internal and external processes including, Client account, and Team management.

· Effectively manages the setup of client events to ensure successful outcomes and client satisfaction.

· Be constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and/or damage and ensures all inventory is in good working order and rentable condition by providing appropriate equipment maintenance and coordinate repair of damaged equipment.

· Managing budget for increased revenue and controls expenses effectively including Production elements.

· Proper utilization of Company computer systems and work flow schedules in order to effectively communicate and organize workload

· Create an environment of continual improvement and inspired to team members.
Effectively manage team providing direction and delegating tasks to ensure a positive work on site and give client experience.

· Continually work toward updating and improving technical skills within the position and assisting direct reports to update and improve on their technical skills by staying informed of industry trends, tools and innovations.

· Assist in training and development of property staff.

· Handle projects end to end.

· Understand Client requirements, modification instructions, project brief & event objectives.

· Ensure the prompt and systematic response to all servicing enquiries.

· Oversee end to end activities from the brief stage to post event summary as needed to deliver flawless and memorable events.

· Work in collaboration with Client Servicing & Creative teams to grow the events business.

· Centralization of briefs and delegation of jobs and responsibilities.

· Final sign off on all the estimate, payable and invoice (Profit and Loss) after the approval from HOD.

· Periodic training- Estimate/ Vendor Management/ Negotiation skills/ Sounds/Light/AV/Console Management/Communications skills & Discipline Management for the team under the supervision of HOD.

· Sourcing of New Technologies, artist, venue and vendors to improvise the event quality under the supervision of HOD.

· Take empowered decisions regarding your team as well as business negotiations.
Market Intelligence: Identify and analyze competition and stay abreast with the latest event trends.

Vendor Management:

· Create an effective and viable preferred vendor list with the supervision of the HOD.

· Vendor Finalization for each event (based on the size of the event) with consultation of HOD.

· Download of event brief to vendors along with the team & HOD.

· Final Negotiation (PO) with consultation of HOD.

· Payments as per the credit period.

Client Management:

· Understands customer requirements and provides timely solutions accordingly.

· Handle escalations and delivery turnaround time appropriately.

· Ensuring 100% Client satisfaction in every project execution.

Employee Performance & Management:

· Work in collaboration with Talent Management in retaining high performers and fostering an open and transparent work environment.

· Provide support and guidance to team members.

Key Attributes:

· Strategic and commercial attitude towards production and operations.

· A professional appearance and the social skills necessary to deal with a range of clients. Self-confidence and stature to represent Quadra Point on a senior level.

· Ability to prioritize work under pressure with good time management.

· Staff management skills and the ability to motivate and develop individuals and team.

· Willingness to work flexibly.

· Good judgment and decision making capabilities.

· Passionate about Events and entertainment in general.

• In charge of projects, client servicing and team management for entire company in events
• Accountable for efficient/effective project management – business events, training
• Workshops, industry forums, data management, marketing exercises etc
• Responsible for managing vendor/supplier for manpower requirements, understanding &
• Communicating client needs and achieving consistent operational excellence
• Develop/design processes to improve efficiency and quality of the zone’s operational
• Activities and liaise with Operation Head to implement process improvements
• Conceptualizing Event Structure, planning smooth execution and delivering the best at any point of time,Preparing
• Estimate, handling accounts funds
• Travelling for looking after event execution, printing of collateral, branding etc
• Handle inter-departmental coordination: IT (event microsites, eDMs), Event
• Services/Production/Technical (operations), specific vendors (DM printing, collateral
• Printing, giveaway sourcing, production) Client Relationship (for ongoing projects),
• Response (project requirements), Creative & Copy (artwork, backdrops)
• Involved in preparing MC script, event flow and necessary checklists, maintaining,Inventory, P&L statement.

· In charge of project management, client servicing and team management for Bangalore Integrated Events & Marketing Services division.

· Accountable for efficient/effective project management – business events, training Workshops, industry forums, data management, marketing exercises etc.

· Responsible for managing vendor/supplier for manpower requirements, understanding & Communicating client needs and achieving consistent operational excellence
Develop/design processes to improve efficiency and quality of the zone’s operational
Activities and liaise with Operation Head to implement process improvements.

· Conceptualizing Event Structure, planning smooth execution and delivering the best at any point of time Preparing Estimate, handling accounts funds

· Travelling for looking after event execution, printing of collateral, branding etc Handle inter-departmental coordination: IT (event microsite, eDMs), Event Services/Production/Technical (operations), specific vendors (DM printing, collateral Printing, giveaway sourcing, production) Client Relationship (for ongoing projects), Response (project requirements), Creative & Copy (artwork, backdrops)

· Involved in preparing MC script, event flow and necessary checklists, maintaining, Inventory, P&L statement

• To identify potential customers, create and close new business opportunities in line with the strategic direction of the company
• To build and maintain strong client relationships by effectively handling objections/cancellations thus ensuring a high level of customer service is met at all times
• To prepare sales proposals for prospective clients
• Regular liaison sales/Pre-sales and member relations department
• To keep abreast of new products and services and undertake training as and when required
• Any other activities as defined by the Sales Manager