Pranati Ashar
Mumbai Suburban
Summary
An independent and self-motivated business student with proven and tested business, data analysis, sales, and marketing skills.
Overview
4
4
years of professional experience
Work History
Internship PROJECT TRAINEE
HDFC BANK
04.2024 - 06.2024
- Implemented product performance tracking system using SQL, improving sales forecasting accuracy by 30%
- Assessed 70 products based on customer behavior using the BCG Matrix, identifying top products for GTM strategies
- Refined sales narratives based on customer feedback & market trends, boosting conversion rates by 7% for 1.5 Cr portfolio
- Enhanced Power BI dashboards with visualizations, reducing senior management analysis time by 20% for HNW segment
- Played an integral role in the presentation of project results to stakeholders, showcasing deliverables and overall success.
Service Management Specialist
ORANGE BUSINESS LTD
01.2022 - 01.2023
- Automating reports for customers to meet requirements and reducing manual reporting by 60%
- Mentored& monitored Graduate Engineer Trainee regarding various tool training, Macros, Power BI, and Excel
- Delivered ITIL-based services using process-related tools including ticketing applications, reporting tools, ITSM tools
- Led the standardization of summary reports for a team of 150 members on ORA, ensuring consistency across deliverables.
- Developed strong relationships with clients through proactive communication and timely resolution of issues, fostering customer trust and loyalty.
Graduate Engineer Trainee
Teamlease Service Ltd
01.2020 - 01.2022
- Created 100+ customized reports and interactive performance dashboards for individual clients like E&Y, DSM, Microsoft
- Oversaw inventory management for current and historical data like license details for smooth operation
- Handled the backend of various devices, performing audit and IPER reports, performed root cause analysis for device outages
- Participated in regular progress meetings with project stakeholders, keeping them informed about status updates.
- Demonstrated strong problem-solving skills while troubleshooting technical issues under tight deadlines.
- Enhanced project efficiency by streamlining communication between team members and utilizing project management tools.
Education
MBA - Analytics, Marketing & Operations
Indian Institute of Management
Rohtak03.2025
B. Tech - Electronics and Telecommunications Engineering
K. J. Somaiya College of Engineering
Mumbai10.2020
Skills
- Client Relationship Management
- Data Collection
- Client Relationships
- SQL
- Power BI
- Excel VBA
- Service Level Management
- Problem Management
Accomplishments
- WEB APPLICATION, K.J SOMAIYA COLLEGE OF ENGINEERING — 2020
- Built a Training and Placement portal for college placements with an accuracy of 80%
- Implemented and executed algorithms for text extraction, analysis of resumes
- Highlighted areas of improvement with respect to skills of any particular company
- Runner up in mixed doubles Badminton tournament in Orange Business Ltd — 2023
- Change Maker Award for automating report of Cisco and reducing report time by 97% — 2022
- Shine Award for customer satisfaction and implementing customer dashboards — 2021
- Project Management course by Google
- Product Management by Google
- SQL for Data Sciences by UC Davis
Achievements
Certifications
Timeline
Internship PROJECT TRAINEE
HDFC BANK
04.2024 - 06.2024
Service Management Specialist
ORANGE BUSINESS LTD
01.2022 - 01.2023
Graduate Engineer Trainee
Teamlease Service Ltd
01.2020 - 01.2022
MBA - Analytics, Marketing & Operations
Indian Institute of Management
B. Tech - Electronics and Telecommunications Engineering
K. J. Somaiya College of Engineering
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