ABHIJEET SHETTY
Mumbai
Summary
Personable Senior Sales Development Representative with expertise on driving sales force expansion & performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery. Committed to generating profits by maximizing team efficiency and product knowledge.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Senior- Sales Development Representative
Pazcare
Mumbai
12.2021 - Current
Assistant Manager- Inside Sales
Zaggle
Mumbai
09.2020 - 11.2021
- Research accounts, identify key players and generate interest.
- Maintained and expanded database of prospects.
- Teamed with other departments to build pipeline and close deals.
- Performed effective online demos to prospects.
- Maintained and updated accurate notes in CRM system as well as records according to necessity and instructions.
- learned sales related features and advantages for entire products and services.
- Developed business through cold calls to new and current leads.
SENIOR - INSIDE SALES EXECUTIVE
Zeta At Directi
Mumbai
05.2016 - 08.2020
- Research accounts, identify key players and generate interest
- Maintained and expanded database of prospects
- Teamed with other departments to build pipeline and close deals
- Performed effective online demos to prospects
- Maintained and updated accurate notes in CRM system as well as records according to necessity and instructions
- Learned sales related features and advantages for entire products and services
- Developed business through cold calls to new and current leads
ASSISTANT MANAGER - INSIDE SALES
06.2018 - 08.2018
- Research accounts, identify key players and generate interest
- Maintained and expanded database of prospects
- Teamed with other departments to build pipeline and close deals
- Performed effective online demos to prospects
- Maintained and updated accurate notes in CRM system as well as records according to necessity and instructions
- Learned sales related features and advantages for entire products and services
- Developed business through cold calls to new and current leads
- Strongest Performance
- Award
CUSTOMER SERVICE ASSISTANT
Jet Airways
10.2014 - 05.2016
- Provided efficient guest service and optimize revenue
- Performed various customer service functions at the airport (check-in / boarding gate and ramp)
- Handled special situations and conditions
- (Flight disruption /cancellation / overbooking.Carried out the upgrades according to the guidelines in respect ofoverbooking
- Personally dealt with denied boarded and off-loaded guests, irateguests on exceptional basis.
Education
Bachelor of Management Studies -
Mumbai University
01.2012 - 01.2014
PGDM - Marketing Management
Welingkar Institute
06.2018 - 06.2020
Skills
Self-motivated, Learning nature
Excellent Oral & Verbal communication
Diligent & ActiveConvincing AbilityDisciplinedExcellent interpersonal skills
Awards
- Strongest performance Award (Jun-Aug 2018)
- Strongest performance Award (Sept-Dec 2018)
- Strongest performance Award (Jan-Dec 2018)
- Star of Zeta Award (Jan- Dec 2019)
Interests
- Music
- Playing cricket
Timeline
Senior- Sales Development Representative
Pazcare
12.2021 - Current
Assistant Manager- Inside Sales
Zaggle
09.2020 - 11.2021
PGDM - Marketing Management
Welingkar Institute
06.2018 - 06.2020
ASSISTANT MANAGER - INSIDE SALES
06.2018 - 08.2018
SENIOR - INSIDE SALES EXECUTIVE
Zeta At Directi
05.2016 - 08.2020
CUSTOMER SERVICE ASSISTANT
Jet Airways
10.2014 - 05.2016
Bachelor of Management Studies -
Mumbai University
01.2012 - 01.2014