Summary
Overview
Work History
Education
Skills
Timeline
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Tina Maria Hogg

Hyderabad

Summary

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Sales Development Representative

Tdcx
Hyderabad
02.2023 - Current
  • Gathered customer requirements and provided product information to meet their needs.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Ensured compliance with all applicable laws when making sales calls or performing other duties.
  • Adhered to established policies and procedures when interacting with customers.
  • Tracked progress against goals using CRM software programs such as Salesforce.
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Collaborated and supported sales team to build sales pipeline.
  • Leveraged CRM to maintain activity, contact and account information of customers and prospects.
  • Conducted follow-up sessions to ensure that new hires were properly assimilating into the workplace environment.
  • Mentored team members to succeed and advance within department and company.

Sales Representative

Dell International Services
Hyderabad
09.2018 - 10.2022
  • Worked as US Consumer sales rep later was promoted to the Gaming sales team
  • Supported the US Small Business Sales team over the course of time
  • Increased sales by offering advice on purchases and promoting additional products to the customers and clients of various regions through various modes
  • Reach out to customers and clients after completed sales to evaluate satisfaction and determine immediate service requirements
  • Achieved monthly sales goals by promoting product benefits and enrolling new customers and Businesses
  • Took initiative to work new projects in enhancing sales of the brand and to bring value to buyer / user experience
  • Collaborated with team members to achieve target results and provided assistance in time of need to peers and new joinees .

Customer Service Representative

HSBC HD direct
Hyderabad
02.2017 - 09.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services
  • Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs and opportunities.

Education

SSC - undefined

St Ann's High School
06.2014 - 6 2016

Intermediate - undefined

CEC GURUSWAMY WOMENS CHRISTIAN JUNIOR COLLEGE
06.2016 - 6 2019

Bachelor of Arts - English Literature

R Ambedkar Open University

Skills

Persistent Problem-solverundefined

Timeline

Sales Development Representative

Tdcx
02.2023 - Current

Sales Representative

Dell International Services
09.2018 - 10.2022

Customer Service Representative

HSBC HD direct
02.2017 - 09.2018

Intermediate - undefined

CEC GURUSWAMY WOMENS CHRISTIAN JUNIOR COLLEGE
06.2016 - 6 2019

SSC - undefined

St Ann's High School
06.2014 - 6 2016

Bachelor of Arts - English Literature

R Ambedkar Open University

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Tina Maria Hogg