Sayoni Roy

• Program managed two product lines - Neva Assist(RPA) and Elevate AI (Copilot Series)
• Spearheaded resolution of critical technical, financial, and operational challenges by collaborating with cross-functional teams, directors, product management, ensuring seamless project delivery.
• Orchestrated stakeholder meetings to assess project progress and strategically adapted plans for optimal outcomes.
• Mentored and coached teams, implementing productivity strategies that led to the successful achievement of challenging goals.
• Played a pivotal role in vendor selection and management, contributing to the success of program initiatives.
• Assembled and led high-performing teams for simultaneous management of multiple projects, consistently meeting or exceeding objectives.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Formulated and executed strategic milestones based on input from diverse functional areas and stakeholders.
• Facilitated impactful Program Increment ceremonies, enhancing cross-functional collaboration and ensuring the successful execution of key initiatives.
• Negotiated release scope and timelines, skillfully balancing project requirements with resource constraints and organizational priorities.
• Managed third-party licensing agreements, ensuring strict adherence to legal and contractual obligations, minimizing risks.

● Led project management efforts, including Scrum ceremonies, sprint planning, and backlog management.

● Generated weekly progress reports, highlighting key milestones, risks, and dependencies.

● Fostered cross-team coordination and supported team development through training and coaching.

● Managed delivery schedules, aligning them with organizational goals.

● Successfully led cross-functional global teams to achieve business objectives.

● Ensured on-time project milestones and reported progress to company leadership.

● Proactively identified and resolved issues, mitigated risks, and managed third-party contributions.

● Oversaw project dependencies and interfaces, promoting seamless collaboration.

● Managed project releases, from testing environments to production.

● Developed release scopes, tracked progress, and automated release processes for efficiency.

● Streamlined project interdependencies, optimizing the release pipeline.

• Participated in project reviews to enable ongoing status tracking and reporting.
• Developed conceptual scope analyses of project objectives.
• Prepared scope of work documentation for use in project planning
• Collaborated with technologists to address operating issues and support rapid recovery.
• Defined service delivery processes based on ITIL standards at Daimler AG, resulting in a 42% decrease in average resolution time and a 15% increase in SLA adherence rate.
• Established efficient lifecycle collaborations for various work items, optimizing handling of release tickets, deployment requests, and more.
• Conducted division assessments and defined quality gates, roles, responsibilities, KPIs, SLAs, and OLAs.
• Trained teams on process standards and deviations.
• Submitted a successful POC on ServiceNow.

• Coordinated scheduled releases and updates.
• Created presentations and infographic for platform release enhancement communications.
• Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
• Chaired daily project meetings using Agile methodologies and Scrum formats.
• Managed releases for 170 applications at Reliance Jio, implementing SAFe methodologies.
• Collaborated with cross-functional teams, negotiated release issues, and reported status to executives.
• Monitored key performance metrics and ensured efficient release management
• Implemented best practices to drive quality IT project delivery.
• Coordinated with external vendors to deliver IT project components.
• Created and implemented contingency plans to address potential risks.

• Managed technical integration, systems engineering program management, customer support and program management.
• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
• Captured opportunities for additional sales during project implementation and rollout with existing accounts.
• Attended trade shows and seminars to promote products and network with industry contacts.
• Customer acquisitions and retention
• Managed price negotiations, conducted market research, and planned marketing activities.
• Collaborated on sales and revenue-driving strategies