Sr Scrum Master / AI- Powered Leader with 12+ years of experience leading successful Scrum Team's. Dynamic and results-driven Scrum Master / Transformation Leader with a proven ability to drive team performance, deliver high-quality outcomes, and align technology initiatives with business goals. Adept at fostering collaboration between technical and non-technical stakeholders, removing impediments, and building a culture of accountability and continuous improvement
Work History
Sr Scrum Master / Transformation Leader
3 Years 3 Months
Zensar Tech IND | 06.2023 - Current
Championed Agile transformation across multiple product teams, resulting in a 30% improvement in delivery cadence
Facilitated collaboration between developers, QA, and product owners to enhance communication and alignment
Introduced data-driven sprint retrospectives that led to measurable performance improvements in team velocity and defect reduction
Fostered a culture of ownership and accountability, leading to consistent on-time sprint completions
Partnered with business stakeholders to define clear acceptance criteria and ensure delivered features met user expectations
Advocated Agile mindset across departments, leading to a visible increase in cross-functional transparency
Coordinated with developers and QA teams to monitor sprint progress and identify blockers early
Documented lessons learned and process improvements that were later standardized across the team
QA Manager /Scrum Master / Associate Manager
5 Years 4 Months
TCS IND | 12.2016 - 04.2022
Took complete ownership of sprint goals, ensuring alignment with business priorities and value delivery
Translated business vision into actionable backlog items and measurable sprint outcomes
Built trust with leadership by providing transparent progress updates and realistic delivery forecasts
Improved sprint predictability and reduced cycle time by introducing metrics-based retrospectives
Enhanced release readiness through continuous integration, Definition of Done (DoD), and review checklists
Streamlined backlog refinement and sprint planning, reducing spillover by 90%
Acted as a servant leader, coaching teams toward self-organization and high performance
Influenced decision-making through data-driven insights (velocity trends, lead time, defect rates)
Mediated conflicts between business and development teams, fostering collaboration and clarity
Partnered with Product Owners to ensure backlog items aligned with customer value and business KPIs
Facilitated cross-functional discussions to bridge gaps between tech feasibility and business expectations
Ensured team efforts mapped directly to quarterly OKRs and organizational objectives
Increased sprint velocity by 25% through better planning and team accountability
Reduced delivery cycle time by 15% by implementing continuous feedback loops
Improved business satisfaction scores by 20% via consistent delivery of prioritized backlog items
Achieved zero critical defects in production for two consecutive releases through improved DoD practices
QA Manager / Business Analyst
3 Years 1 Month
Autotype Pvt Ltd IND | 11.2013 - 12.2016
Highlight your accomplishments, using numbers if possible.
Collaborated with cross-functional teams to identify process inefficiencies and implement corrective actions.
Conducted root cause analysis for defect identification, driving continuous improvement efforts across projects.
Facilitated training sessions on best practices in quality assurance methodologies and tools used in testing processes.
Spearheaded the integration of automated testing tools, resulting in improved accuracy and reduced testing timeframes.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
Recorded, analyzed, and distributed statistical information.
Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
Implemented new quality assurance and customer service standards.
Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
Developed data mining algorithms to identify and classify patterns in data.
Developed and maintained data warehouses and data marts to support business operations.
Education
Bachelor of Engineering
Visvesvaraya Technological University (VTU) | 05.2012
Skills
Entrepreneurship Mindset
Team Performance Management
Organisational Change Management
Strategic Thinking
Corporate Networking Skills
Negotiation Skills
Questioning Skills
Executive Communication
Leadership
Decision making
Design Delegation
Conflict management
Corporate Dressing
JIRA
Confluence
Problem solving
Trello
Customer service
Miro
Attention to details
Azure DevOps
Slack
Java
React
AI
ML
Design
UI/UX
Figma
Organizational and time management skills
MySQL
CI/CD
Corporate communications
Testing
QA
Certification
Certified AI-Empowered SAFE Agilist
AI for Scrum Masters microcredential
Agile Development of Artificial Intelligence with SCRUM
Professional Scrum Master I & II
Certified ScrumMaster (CSM)
Accomplishments
Agile Release Improvement Initiative
AI-Enabled Agile Delivery: Leveraged Generative AI to streamline Scrum ceremonies, meeting summaries, action tracking, risk identification, and stakeholder reporting.
AI-Driven Delivery Insights: Applied AI-assisted analysis to Jira metrics, sprint trends, blockers, dependencies, and retrospectives to support data-driven decision-making and continuous improvement.
AI Adoption & Team Enablement: Promoted responsible AI adoption across Agile teams to improve productivity, documentation, collaboration, and overall delivery efficiency.
Personal Information
Title: Sr Scrum Master / Transformation Leader/AI- Powered Agile Leader