Mohammed Abdullah Shariff
BANGALORE
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
19
19
years of professional experience
Work History
Team Leader
JP Morgan Private Limited
BANGALORE
11.2021 - Current
- Onboarding New Customers for GIB (Global Investment Banking).
- Worked in Markets, MENAT line of business. Currently working in GIB.
- Liaise with MO on priority records, and make sure it is successfully completed.
- QC calibration calls for any discrepancies and makes sure they are closed accurately.
- Have daily calls with MOs and management for updates on the cases.
- Support the team wherever required.
- Helping in queries or getting the cases reassigned when there is more workload.
- Collecting and reviewing all the required KYC documents for the adoption.
- Analyzed client data, documentation, and negative news to determine a Client Risk Profile as established under the KYC Procedures.
- Raise screening requests on all available related parties (Directors, Authorized signatories, Beneficial owner, and ultimate parent).
- Interacting with businesses aligned with Key Operating Procedures to obtain any outstanding KYC compliance information and documentation for the review.
Consultant
Randstad Private Limited
BANGALORE
03.2021 - 11.2021
- Performing complete due diligence for new customers.
- To make sure all the queries are responded to on time.
- To liaise with Middle Office and make sure all the documents required for completing the records are correct and accurate.
Team Lead
Standard Chartered Bank
BANGALORE
08.2014 - 02.2018
- To ensure, all entities having an active relationship with Standard Chartered Bank have gone through the normal control procedure and are backed by proper CDDs to mitigate money laundering and potential fraud risks, along with safeguarding the reputation of the Bank.
- Liaise with the AML/KYC Compliance team to learn about the latest updates from the regulators and ensure they are communicated to the team. The team should follow these updates without any deviations.
- Support the operations team by resolving their queries on Sanctions, Anti-honey Laundering Laws, Client categorizations, Business structures, Products, Transactions monitoring, Suspicious activities, etc., and ensure smooth flow of work.
- Understand thoroughly the Group's policies and procedures on AML/KYC requirements, and effectively train the new team members to ensure 100% quality and nil audit findings from the regulators.
- Respond to the Compliance team's internal findings and take appropriate actions wherever required, along with providing justifications on the actions taken by the operations teams.
- Planning and execution of trainings, meetings, assessments.
- Audit, Quality control, and Project Management for Projects and BAU activities.
- Act as a point of contact for escalations and high-priority requests from the team/business partners, including the Legal & Compliance department.
- Sending daily and weekly reports with workload impact, turnaround time, or quality parameters.
Senior Associate
HSBC India Pvt. Ltd
06.2013 - 08.2014
- Successfully trained 12 new joiners for KYC team including Asia, EMEA, NA& Sponsorship region
- Awards- Have taken part in many team activities & have also won awards for Tug Of war Competition (1st price- Gold Medal), Antakshari (2nd Price - Silver Medal)
- & Team theme Day (1st price - Gold Medal)
JP Morgan
12.2008 - 06.2013
- Completed KYC (Know Your Client) as per North America Standards for JP Morgan
- Worked on normal BAU (Business As Usual) and Ad-hoc projects
- Worked on Renewal and Remediation Projects
- Conducting Pre-Audit
- Initial data scrubbing of client information of Bear Stearns as per JP Morgan standards
- SPOC for Access Control Matrix
- Backup resource for the Project Leader and BAU process
- Got cross-trained in Hedge Fund projects
- Worked on EQ PB Hedge Fund Project
- Helping other Team members with Hedge Fund Issues
- Worked on Hedge Fund Population for 2012 & Managing IBKYC DNT (Do not trade) flail box
- End to End Client On boarding including Follow-up of the whole process right from a/c opening stage to KYC completion
- Direct contact with Business Partners at MO, FO, Desk head's and Client Sponsor's
- Due Diligence Recertification and Remediation
- MIS Reporting for Projects and BAU activities
- Maintain effective and standard operational processes
- Improve Team member's competency rating via use of staff training and the skills matrix
Senior Customer Support Representative
First Source
08.2005 - 12.2008
- Handled US Process for ERG (MCI semi-voice based) and TNT (MCI semi-voice based)
- Training co team members and doing quality check
- Part of the Cultural Team and Birthday Committee
- Received the best performer award for the 'Best employee for quality and production' in TNT process
- (Telephonic Networking Team)
- Consistent Performer in the TNT process
- Have successfully trained new joiners
Education
Bachelor of Commerce - Commerce
Bangalore University
M.A.Raza First Grade College11-2006
Skills
- Technical Support
- Employee Evaluation
- Complaint resolution
- Documentation And Reporting
- Quality Improvement
- Work Planning
Languages
- English
- Hindi
- Kannada
Disclaimer
I hereby declare that the above furnished information is true to the best of my Knowledge.
Personal Information
Date of Birth: 01/15/82
CSR activities
- Kutumba: Organized Events for disabled & Foster kids.
- Seed Ball: Successfully completed Seed plantation.
Affiliations
- Kutumba: Organized Events for disabled & Foster kids.
- Seed Ball: Successfully completed Seed plantation.
Accomplishments
- Awards- Have taken part in many team activities & have also won awards for Tug Of war Competition (1st price- Gold Medal),
- Antakshari (2nd Price - Silver Medal).
- Team theme Day (1st price - Gold Medal).
Languages
Urdu
First Language
kannada
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Team Leader
JP Morgan Private Limited
11.2021 - Current
Consultant
Randstad Private Limited
03.2021 - 11.2021
Team Lead
Standard Chartered Bank
08.2014 - 02.2018
Senior Associate
HSBC India Pvt. Ltd
06.2013 - 08.2014
JP Morgan
12.2008 - 06.2013
Senior Customer Support Representative
First Source
08.2005 - 12.2008
Bachelor of Commerce - Commerce
Bangalore University
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