A I Sruthi
Senior Customer Executive
Chittoor
Summary
Motivated Engineering graduated looking forward to pursuing a career by enabling skill sets and working towards the organizational goals and objectives at highest of my abilities to learn, implement and execute.
Customer-focused professional with track record of enhancing client satisfaction and loyalty through effective relationship management. Known for fostering collaborative team environments and consistently delivering results that align with organizational goals. Skilled in conflict resolution and strategic planning, adaptable to evolving business needs.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
Senior Customer Executive
Sizeup Software Services
05.2024 - Current
- Oversaw all aspects of account management for high-value clientele, providing personalized attention that contributed significantly towards long-term business growth.
- Implemented effective customer service strategies, resulting in improved customer retention rates.
- Streamlined internal processes to enhance overall customer experience and satisfaction levels.
- Increased customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
Interior Designer
Amber Home Interiors
11.2018 - 11.2019
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Developed comprehensive design concepts through sketches, renderings, and 3D models.
- Developed space planning concepts, color palette selections, and textile presentations.
- Conducted site visits and meetings with clients to gather necessary information for successful project execution.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Education
Bachelor’s of Engineering - Civil
Sri Venkateswara College of Engineering And Technology
Chittoor, India 08.2012 - 05.2016
200hr Yoga instructor course -
SVYASA University
Skills
- SAP EC- Successfactors
- HCM
- Linux
- Advanced Excel
- Power pivot
- Sketchup
- 3Ds Max
- Revit
- Auto CAD
Certification
200hr Yoga Instructor Course, SVYASA University, 04/01/22
Accomplishments And Skills
- Member of Civil Engineering Department Association (CEDA) in SVCET college, Chittoor.
- Organiser and coordinator of Selesta (SVCET college fest) for 4 years.
- Working as a freelance online yoga instructor and wellness coach.
- Time management
- Strong writing and communication
- Adaptability
Disclaimer
I hereby declare that all the information in the resume is true to my knowledge.
Timeline
Senior Customer Executive
Sizeup Software Services
05.2024 - Current
Interior Designer
Amber Home Interiors
11.2018 - 11.2019
Bachelor’s of Engineering - Civil
Sri Venkateswara College of Engineering And Technology
08.2012 - 05.2016
200hr Yoga instructor course -
SVYASA University