Summary
Work History
Education
Certification
Skills
Interests
Portfolio
Workskills
Projects
Overview
Generic

APPIGALLA MANOJ

Branch Manager
Bangalore

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Work History

Branch Manager

Vcare Hair And Skin Pvt Ltd
Bengaluru
04.2024 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Engaged employees in business processes with positive motivational techniques.

Center Manager

Cure.fit(cult.fit)
Bengaluru
06.2021 - 05.2023
  • Managing centre experience and incremental enhancements
  • Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering using Oracle Cloud
  • Managing classes and workouts
  • Ensuring punctuality of trainers and classes
  • Handle issues with respect to attendance, equipment and space availability
  • Customer interactions and troubleshooting
  • Interact with walk-ins and prospective clients
  • Take feedback from members and partners about classes and document the same
  • Handle issues that may lead to consumer experience during or pre/post class
  • Centre facility audits and inputs
  • Ensure that we do daily audits of the centre and facility including all supplies and essentials
  • Report violation of rules, regulations, policies, and procedure for the initiation of Investigate and corrective procedure.

Pre Sales Associate

Byjus (Think And Learn Pvt Ltd)
06.2020 - 03.2021
  • Briefing them about the program they have selected or shown interest for
  • Generate interest in a counseling session for BYJUS courses
  • Setting up scheduled Demos or Online meetings of prospects with our Academic Counsellors leading to successful sales conversations.

Business Development Executive

American Express C/o Teleperformance Global Pvt Ltd
11.2018 - 03.2020
  • Responsible for day to day activity for the assigned corporate to visit Face to face customer service
  • Involvement in targets achievement of the section
  • Responsible for day to day activity for the assigned corporate and customers to visit
  • Identifying new corporate, companies and individuals
  • Responsible for end-to-end business development of the assigned area; includes planning and building short-term and long-term supply
  • Cross-functional approach through coordination with multiple teams in inter and Intra geographies
  • Creating a balance in inventory growth and demand to ensure optimization
  • Proposes potential business deals by contacting potential partners; discovering and exploring opportunities
  • This position will be pivotal in driving portfolio growth, cross-sell, customer satisfaction and client retention targets for Top Customers
  • Consultative engagement with the objective of maximizing the value of the Card and demonstrate share shift Develops & manages a close relationship with cross functional teams
  • Credit card & insurance.

Education

SSC(10th) - undefined

ZPhs High School
06.2009 - 05.2010

Inter(12th) - undefined

Sri Balaji Voc Jr. College
08.2010 - 05.2012

Bcom (Graduation) - undefined

Ntr Govt Degree College / Sv University
06.2012 - 05.2015

MBA(Hr & Finance) - undefined

Sahaya Institute Of Management And Technology /Sv University
09.2015 - 05.2017

Certification

Bloomberg - Client Engagement Job Simulation

Skills

Interests

Playing cricket and chess

Surfing Over the internet

Traveling and food blogging

Portfolio

https://linkedin.com/in/appigalla-manoj-990287148, https://facebook.com/appigalla-manoj, https://instagram.com/appigalla-manoj

Workskills

  • Ms Office
  • Execl
  • Dbms And SQL
  • Sales And Business Development
  • Operations And Management
  • Business Intelligence

Projects

Employee job Satisfaction (Sujala Nandi Pipes)

Overview

6
6
years of professional experience
7
7
years of post-secondary education
12
12
Certificates
3
3
Languages

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APPIGALLA MANOJBranch Manager