A. Shalini

Role : Techno Functional

• Projects can be created in CPM which has an underlying PS project, Portfolio project etc,.
• Involved in Takt/Sprint for development activities. Experience in agile work environment.
• Created plans and communicated deadlines to complete projects on time.
• Identified issues, analyzed information and provided solutions to customer problems. Increased customer satisfaction by resolving issues.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.

Role : Techno Functional

• Gained expertise in ODATA concepts, creating Gateway services, and enhancing them.
• Worked with customers to understand needs and provide excellent service.
• Actively listened to customers, handled concerns quickly before they turn to major escalations.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Technically and functionally Mentored new comers to the team and helped them ramp up.

Role : Developer

• SAP Mobile Secure is a mobile device management (MDM) software product.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Developed team communications and information for meetings.
• Maintained energy and enthusiasm in fast-paced environment.

Role : Developer

• Customer backing system is a banking product.
• Carried out day-to-day duties accurately and efficiently.
• Participated in team-building activities to enhance working relationships.

Role : Developer

• Open PS for Microsoft Project (OpenPS4MSP) is an add-on program that allows exchanging data between the SAP ERP Project System (PS) and Microsoft Project.
• Involved in Takt/Sprint for development activities.