A. SUPRIYA REDDY
Hyderabad
Summary
Seeking a responsible job with an opportunity for professional challenges.
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
12
12
years of professional experience
Work History
Associate Lead
Global Logistics
Hyderabad
04.2022 - 02.2024
- Worked as Associate Lead in operation, I am Associate lead where I will update the stats and check the ops are working on the respective Queues, clarifying requirements and implement action plans and track them to closure., Working on various projects of Google maps in Smart Imagery., Performed geocodingto add location Marker into current maps., FixedNavigation issues of usersraised concerns., Mapped local assets such as land boundaries, Point ofinterest’s problem locations, Followed quality standards and procedures tominimize errors and maximize customer satisfaction., Champion RCA efforts and inculcate culture of data driven deep dive analysis in the team,shrinkage and attrition.,Handling the client calls., Setting clear team goals, Monitor team performance and report on metrics, Listen to team members’ feedback and resolve any issues or conflicts, Conducting quarterly performance reviews., Developing and implementing a timeline to achieve targets.,Discover training needs and provide coaching.
Senior Process Executive
Cognizant Technology Solutions Pvt Ltd
Hyderabad
05.2018 - 03.2022
- Worked as a SPE in operations for Ground Truth.
- Worked on various projects of Google maps in Smart Imagery.
- Performed geocoding to add location Marker into current maps.
- Fixed Navigation issues of users raised concerns.
- Mapped local assets such as land boundaries, Point of interest's problem locations.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Determined and recommended methods to address improvement opportunities.
- Evaluated quality problems and performed quality checks to identify and resolve issues.
- Create Label data sets to train machine learning algorithms.
- Export data extracted from imagery datasets to other Geo enterprises.
- Worked on a Process BIZ_POI_MATCH where we filter the business listing to create new business if not found in the listings.
- Worked on a process called BIZ_TRANSCRIBE where we create business listings which are filtered from BIZ_POI_MATCH.
Process Executive
Intelenet Global Services
Hyderabad
05.2015 - 04.2018
- Google Maps (Intelenet Global Services), Process Executive, Verification of Street view Imagery for compliance with Google's Privacy Policy.
- Worked on Multiple process(face detection, number plate detection, bizz diff, store_front detection).
- Followed quality standards and procedures to minimize errors.
- Determined and recommended methods to address improvement opportunities.
- Evaluated quality problems and performed quality check to identify and resolve issues.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Project Trainee
GVK Biocampus
Chennai
03.2012 - 10.2012
- Worked on Biomarker Database.
- A database consisting data on clinical identification of targets.
Education
Master's - Biotechnology
Indian Academy Group of Institutions
Bangalore05.2010
Bachelor's - Biotechnology
Aurora's Degree College
Hyderabad05.2008
High school or equivalent - Bipc
Sri Chaitanya junior college
Hyderabad05.2005
High school or equivalent - SSC
Sai Grace High School
Hyderabad04.2003
Skills
- Quick learner
- Logical approach to problem solving
- Inventory monitoring
- Team Building
- Organization and Time Management
- Resource Allocation
- Planning and Coordination
- Advance Excel
Personal Information
- Date of Birth: 09/10/87
- Marital Status: Married
Technical Competencies
- WINDOWS
- UBUNTU
- Chrome OS
- MS Office
- Google Sheets
Accomplishments
Achieved result by completing tasks with accuracy and efficiency.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Associate Lead
Global Logistics
04.2022 - 02.2024
Senior Process Executive
Cognizant Technology Solutions Pvt Ltd
05.2018 - 03.2022
Process Executive
Intelenet Global Services
05.2015 - 04.2018
Project Trainee
GVK Biocampus
03.2012 - 10.2012
Master's - Biotechnology
Indian Academy Group of Institutions
Bachelor's - Biotechnology
Aurora's Degree College
High school or equivalent - Bipc
Sri Chaitanya junior college
High school or equivalent - SSC
Sai Grace High School