Java
Vineet Shukla
Senior Technical Manager
Noida
Summary
11+ years of work experience in Life Science fraternity in the roles of Technical /Program Manager supporting Client-Server Technology, Cloud/Web applications, and Data warehousing in diverse business and technical environments, with demonstrated leadership abilities.
Working experience in Life Sciences and Healthcare Domain (LSHC) domain having expertise in EDC, Clinical Data Management and Integration Systems, Regulatory and Pharmacovigilance, Global Stats, Clinical Data Warehouse, and EIP technology.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
2
2
Languages
Work History
Senior Technical Manager
Incedo Inc
Gurugram
03.2022 - Current
- Presented business leaders with ROI estimations to drive project planning.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Planned computer systems using information engineering and structured analysis.
- Developed diagrams to describe and lay out logical operational steps.
- Maintained authoritative knowledge through continued education and ongoing training.
- Assessed business requirements to create focused solutions.
- Researched and adopted new technologies to add value to existing offerings.
- Authored best practices documentation for use in new personnel onboarding processes.
Senior Associate Manager
Eli Lilly & Company
Bengaluru
01.2019 - 03.2022
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Designed, documented and executed system upgrades and patch management using update manager.
- Led and managed staff of 25 team members engaged in administering complex IT applications.
- Managed 6 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Planned, designed and scheduled phases for large projects.
IT Manager
PI Industries
Udaipur
12.2017 - 12.2018
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Partnered with project team members to identify and quickly address problems.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Oversaw IT department operations and training.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
Business Consultant
Cognizant Technology Solutions
Philadelphia
09.2016 - 12.2017
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed complete business plans and operational strategies for new and existing business.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Liaised with senior officers for ongoing quality assurance program integrity.
IT Service Manager
Tata Consultancy Services
Indianapolis
09.2010 - 09.2016
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Coordinated technical training and personal development classes for staff members.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Partnered with project team members to identify and quickly address problems.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Assisted in development of long-term strategies to grow department and resources.
Education
B Tech - Computer Science
SRM University
Chennai 07.2006 - 05.2010
Skills
Technology planning
Data analysis
Quality Assurance Testing
Change Management
Technical guidance
Strategic planning
Product release
Continuous process improvements
Business Relationship Management
Business Value Realization
Project Management
Process Development
Agile methodologies
Client Relationships
Building technical teams
Accomplishments
- Successful management of Clinical application, Oracle database, and hardware application through expertise in application, business rules, technical expertise, and fast, effective outage resolution.
- Liaison between Stakeholders and Teams throughout US, India, and UK. Traveled abroad for team building and training.
- Strong experience creating concise and clear reports for distribution and presentation to senior management on a weekly basis. Experience monitoring and tracking implementation plans.
Software
SQL
Linux
ETL
Certification
Certified Agile Leadership Essentials
Timeline
Senior Technical Manager
Incedo Inc
03.2022 - Current
Certified Agile Leadership Essentials
11-2020
Certified Agile Leadership for Organizations
11-2020
Six Sigma Green Belt
10-2019
Senior Associate Manager
Eli Lilly & Company
01.2019 - 03.2022
IT Manager
PI Industries
12.2017 - 12.2018
Business Consultant
Cognizant Technology Solutions
09.2016 - 12.2017
IT Service Manager
Tata Consultancy Services
09.2010 - 09.2016
B Tech - Computer Science
SRM University
07.2006 - 05.2010