Aakansha Choudhary
Modinagar,Uttar Pradesh
Summary
Strategic Account Manager with a strong background in client relationship management and revenue growth. Proficient in developing tailored solutions to meet client needs, driving customer satisfaction, and fostering long-term partnerships. Skilled in cross-functional collaboration, negotiating contracts, and delivering impactful presentations. I am committed to achieving business objectives and enhancing client engagement.
Overview
6
6
years of professional experience
Work History
Account Manager
Logzero technologies Pvt Ltd.
06.2023 - Current
- Acted as a liaison between clients and internal technical/project teams, ensuring client requirements were translated into actionable project scopes.
- Collaborated with internal stakeholders (sales, technical, project leads) to define deliverables and track implementation of customized IT solutions.
- Conducted client reviews and product presentations aligning with their business goals, contributing to upselling and long-term project renewals.
- Coordinated deliverables, managed escalations, and maintained clear project documentation to support timely delivery.
IT Presales Executive
Logzero Technologies Pvt Ltd
05.2022 - Current
- Assisted in developing solution proposals by collecting technical requirements and preparing detailed project plans and presentations.
- Reported project progress to both internal managers and clients, focusing on deadlines, deliverables, and team coordination.
- Analyzed project feasibility in terms of budget, timeline, and resource availability.
- Partnered with vendors and third-party services for solution integration within defined project scope.
Pre-Sales Executive
Byjus
10.2021 - 04.2022
- Supported lead qualification and sales pipeline generation by understanding customer needs and aligning them to educational solutions.
- Contributed to team targets by managing client expectations, maintaining CRM data, and preparing customer insight reports.
- Participated in monthly planning sessions for sales growth strategy with managers.
Key Account Manager
Tutoroot Technologies Pvt. Ltd
02.2021 - 08.2021
- Tracked and analyzed key account trends, identifying opportunities for growth and eliminating potential threats
- Applied excellent negotiation, upselling and sales techniques to maximize revenue
- Prepared and presented technical and commercial offers to clients based on company standards
- Cultivated solid and loyal relationships with existing clients to deliver demand generation
- Developed new business opportunities in existing customer portfolios to meet, upgrade and cross-sell revenue targets.
Client Relationship Executive
Ienergizer
10.2019 - 02.2021
- Provided first-line support, managing issues and complaints, ensuring a mutually beneficial resolution
- Managed 30+ tickets on ticket management system
- Received exceptional customer feedback regarding customer service, product knowledge and complaint resolution efficiency
- Worked with exceptional efficiency to reduce customer call times and wait times for improved service reputation.
Education
Master of Business Administration -
Dr. APJ Abdul Kalam Technical University
2021
Bachelor of Computer Application -
Chaudhary Charan Singh University
2019
Sapna International Public School
2016
Secondary School Certificate -
Sapna International Public School
2014
Skills
- Project Planning & Execution
- Scope & Requirement Analysis
- Stakeholder Management
- Client Communication & Coordination
- Status Reporting & Documentation
- MS Excel Power BI CRM Tools
- Team Collaboration
- Risk Identification & Issue Resolution
Timeline
Account Manager
Logzero technologies Pvt Ltd.
06.2023 - Current
IT Presales Executive
Logzero Technologies Pvt Ltd
05.2022 - Current
Pre-Sales Executive
Byjus
10.2021 - 04.2022
Key Account Manager
Tutoroot Technologies Pvt. Ltd
02.2021 - 08.2021
Client Relationship Executive
Ienergizer
10.2019 - 02.2021
Bachelor of Computer Application -
Chaudhary Charan Singh University
Sapna International Public School
Secondary School Certificate -
Sapna International Public School
Master of Business Administration -
Dr. APJ Abdul Kalam Technical University
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