Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Shweta Shrivastava

Mumbai

Summary

Digital Account Manager with 5+ years of experience managing key accounts across FMCG, retail, and tech. Skilled in client servicing, project management, brand strategy, and cross-functional coordination. Proven ability to lead high-value accounts (HUL Gulf, Haleon India, Schmitten Chocolate, PepsiCo, Kotak, Nykaa), ensuring timely delivery and client satisfaction.

Overview

6
6
years of professional experience

Work History

Digital/Design Account Manager

Marks – Part of Propelis Group
Mumbai
02.2024 - Current

Company Overview: Marks is a global brand design and packaging agency under the Propelis Group, specializing in branding, structural packaging design, and production for leading FMCG, healthcare, and luxury brands.

  • Manage end-to-end packaging design and branding projects across three key accounts.
  • Lead daily coordination between internal creative, design, production, compliance, and finance teams, as well as external client stakeholders.
  • Translate client briefs into actionable proposals; oversee onboarding, project alignment, invoicing, and delivery.
  • Supervise internal Account Managers and ensure cross-functional alignment on multiple projects.
  • Create decks for client pitches, internal presentations, and award submissions (using tools like Photoshop).
  • Conduct quarterly review meetings with clients to align on performance, feedback, and upcoming opportunities.
  • Ensure hygiene, brand consistency, and quality control of all deliverables.
  • Contribute to brand strategy discussions and provide strategic input during design reviews.
  • Monitor project timelines and guarantee on-time delivery of all creative outputs.
  • Manage reporting structures, compliance documentation, finance coordination, and vendor agreements.
  • Marks is a global brand design and packaging agency under the Propelis Group, specializing in branding, structural packaging design, and production for leading FMCG, healthcare, and luxury brands.
  • Accounts Managed: HUL Gulf, Haleon India, Schmitten Chocolate

Digital Account Manager

Bombay Design Center
Mumbai
07.2022 - 01.2024

Company Overview: Bombay Design Centre is a creative agency specializing in digital branding, UI/UX, and design-led solutions. The agency works with top brands across banking, FMCG, retail, and beauty, focusing on delivering meaningful digital experiences.

  • Handled digital and branding accounts for Yes Bank, PepsiCo, HUL, Kotak, Nykaa, Oriflame, and Ferrero.
  • Translated client briefs into actionable creative plans with cross-functional teams.
  • Maintained daily client communication and project status updates.
  • Monitored invoices, project budgets, and account hygiene.
  • Reviewed websites and social media content for quality and alignment with brand guidelines.

Key Account Manager

Rapidue Technology
Mumbai
02.2021 - 05.2022

Company Overview: Rapidue Technology provides enterprise technology and software solutions, enabling businesses to improve digital processes, customer experience, and operational efficiency.

  • Developed strong relationships with enterprise clients, ensuring repeat business.
  • Acted as a liaison between clients and product/tech teams to align requirements.
  • Ensured project deliverables matched client expectations and timelines.

Client Servicing Executive

Living Consumer Pvt. Ltd.
Mumbai
01.2020 - 12.2020
  • Delivered smooth onboarding and account servicing for corporate clients.
  • Responded to client queries promptly and provided after-sales support.
  • Supported business development through lead nurturing and client pitches.

Education

Graduation - Commerce

Thakur College of Science and Commerce
Mumbai
01.2018

Skills

  • Digital product Projects
  • Brand Strategy & Communication
  • Project Planning & Execution
  • Stakeholder Management
  • Invoice & Budget Tracking
  • Quality Control & Compliance
  • Jira
  • Trello
  • CRM Systems
  • MS Office
  • Photoshop
  • Project management
  • Brand strategy
  • Creative project oversight
  • Budget tracking
  • Client relationship management

Languages

  • English
  • Hindi
  • Marathi

Personal Information

Title: Digital Account Manager

Timeline

Digital/Design Account Manager

Marks – Part of Propelis Group
02.2024 - Current

Digital Account Manager

Bombay Design Center
07.2022 - 01.2024

Key Account Manager

Rapidue Technology
02.2021 - 05.2022

Client Servicing Executive

Living Consumer Pvt. Ltd.
01.2020 - 12.2020

Graduation - Commerce

Thakur College of Science and Commerce
Shweta Shrivastava