Overview
Work History
Education
Skills
Websites
Timeline
Generic

Aakarsh Handa

Faridabad

Overview

2
2
years of professional experience

Work History

Technical Support Engineer

QueueBuster
Noida
02.2024 - Current
  • Proficient in managing large customer databases through the use of SQL platform.
  • Experienced in utilizing Postman software to make API calls.
  • Fulfilled client customization requests for managed systems and software components according to internal business requirement policies.
  • Analyzed network traffic using industry-standard tools to diagnose application stability and performance issues.
  • Prepared test systems for replication of user issues.
  • Liaised with software engineering teams to resolve advanced customer issues.
  • Replied to customer queries via email, messaging systems and support ticket platforms.

Artificial Intelligence Intern

IEEE
Remote
06.2022 - 07.2022
  • Used statistical software to analyze and process large data sets.
  • Designed surveys, opinion polls and assessment tools to collect data.
  • Cleaned and manipulated raw data.
  • Tested, validated and reformulated models to foster accurate prediction of outcomes.
  • Applied feature selection algorithms to predict potential outcomes.

Education

Bachelors in Computer Application -

Amity University
Noida
07-2023

Skills

  • Machine Learning
  • Cloud Computing
  • API Development
  • Python
  • Amazon Web Services
  • Firewalls and endpoint security
  • Technical Troubleshooting
  • Network Security
  • Automation tools and scripting
  • IP Addressing and Subnetting
  • Network debugging
  • Databases: Oracle, MongoDB
  • RDMS Development and SQL
  • Agile/Scrum Methodology

Websites

Timeline

Technical Support Engineer

QueueBuster
02.2024 - Current

Artificial Intelligence Intern

IEEE
06.2022 - 07.2022

Bachelors in Computer Application -

Amity University

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Aakarsh Handa