Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aakash

Panipat

Summary

Dynamic business professional with robust analytical skills and a proven track record of driving impactful decisions. Strong focus on team collaboration and adaptability to evolving needs, consistently delivering exceptional results. Expertise includes transaction monitoring, KYC compliance, process improvement, and stakeholder engagement. Reliable, goal-oriented individual committed to excellence in every project.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Analyst, Transaction Monitoring

Genpact
05.2025 - Current
  • Perform end-to-end transaction monitoring across multiple banking products, including wires, ACH, SWIFT, and credit cards, identifying potential money laundering, fraud, and terrorist financing activities.
  • Conduct enhanced due diligence (EDD) by analyzing client KYC information, transaction patterns, and account behavior, improving alert accuracy by 20%.
  • Collaborate with compliance and financial crime teams to draft and file Suspicious Activity Reports (SARs) within mandatory regulatory timelines, achieving 100% on-time submissions.
  • Utilize advanced tools such as World-Check, LexisNexis, and Dow Jones for sanctions screening and adverse media research to strengthen investigation outcomes.
  • Provide data-driven insights and recommendations that reduce false positive alerts by 15%, enhancing overall monitoring system effectiveness.

Senior Associate

WNS Global Services
08.2024 - 04.2025
  • Monitored real-time and historical transaction alerts, identifying suspicious activities across wires, ACH, checks, and card transactions.
  • Conducted in-depth investigations on flagged transactions to determine authenticity and consistency with client profiles, reducing false positives by 18%.
  • Performed enhanced due diligence by analyzing client KYC data, transaction history, and expected behavior patterns.
  • Assisted in drafting and filing Suspicious Activity Reports (SARs), maintaining 100% compliance with regulatory deadlines.
  • Maintained meticulous records and audit trails for all investigations, supporting internal and external audits with zero findings.

Advisor 2, Transaction Process

Concentrix
11.2021 - 07.2024
  • Collected, verified, and analyzed client identification documents, achieving 99% accuracy in validating passports, certificates of incorporation, and proof of address.
  • Conducted comprehensive background checks using databases such as World-Check, LexisNexis, and Dow Jones to identify sanctions, adverse media, and risks.
  • Performed periodic KYC reviews ensuring all client files were up-to-date and audit-ready, reducing overdue reviews by 25%.
  • Assessed client risk ratings based on geography, business type, and transaction patterns to support AML compliance.
  • Maintained detailed KYC records and documentation in accordance with regulatory frameworks, resulting in zero critical audit findings.

Process Associate

IGT Solutions
12.2020 - 05.2021
  • Handled inbound and outbound customer interactions across calls, emails, chats, and social media, maintaining a 92% first-contact resolution rate.
  • Assisted customers with travel bookings, cancellations, rescheduling, and refunds, processing over 100 cases daily with strict SLA adherence.
  • Resolved payment failures, booking errors, and disputes by coordinating with airlines and hotels, reducing escalations by 18%.
  • Documented customer interactions accurately in CRM systems to track issues, feedback, and resolution timelines, supporting audit compliance.
  • Consistently achieved performance targets through effective product knowledge sharing and prompt query resolution.

Education

Bachelor of Arts -

Delhi University
01.2021

12th - undefined

Saraswati Model Sr Sec School

Skills

  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • Operations analysis
  • Risk assessment
  • Problem-solving
  • Time management

Certification

  • Customer Due Diligence and Know Your Customer Fundamental (Udemy)
  • Ultimate AML / Transaction Monitoring Bootcamp (Udemy)
  • The ABCs of the Banking and Insurance Business: AML, KYC, the NAIC, IFRS, and More (LinkedIn)
  • Career Essentials in Generative AI by Microsoft and LinkedIn (LinkedIn)

Timeline

Business Analyst, Transaction Monitoring

Genpact
05.2025 - Current

Senior Associate

WNS Global Services
08.2024 - 04.2025

Advisor 2, Transaction Process

Concentrix
11.2021 - 07.2024

Process Associate

IGT Solutions
12.2020 - 05.2021

12th - undefined

Saraswati Model Sr Sec School

Bachelor of Arts -

Delhi University

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