SAP S4 Hana
Aakash Kshirsagar
Logistics & Supply Chain Management
Coventry,United Kingdom
Summary
Performance-driven Logistics professional promoting 6 years of experience and skillful at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to using technology and working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Skilled in conducting root cause analysis, process improvement capabilities and collaborating with cross-functional teams to drive performance and reach cost-effective solutions for all logistics, transportation and distribution operations. Works quickly and maintains focus while providing top-notch customer service. Seeking to invest knowledge & professional experience to learn and lead growth through a new role in an organization.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
3
3
Languages
Skills
Team Management
Work History
Sales Assistant
Shoe Zone
Royal Leamington Spa, WAR
04.2022 - Current
- Referred customers to various services by evaluating needs and providing recommendations.
- Maintained records related to sales, returns and inventory availability.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Established rapport with customers using active listening and interpersonal skills.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Helped customers locate products and checked store system for merchandise at other sites.
Logistics Supervisor
TMC, a division of C.H.Robinson
12.2020 - 09.2021
- Utilized Transport Management System (TMS) to effectively manage the flow of all Logistics & Transportation information for the customer.
- Demonstrated leadership principles and managed, trained, scheduled and evaluated a mid-sized team of 10 members to ensure operational & service coverage.
- Drove operational efficiency within team, assisted in setting operational performance metrics and delegating tasks to ensure completion.
- Resolved complex exceptions and drove problem-solving by utilizing available analytics to prevent reoccurrence of problems and improve processes.
- Met the operational & financial targets within the European & Asian region for Air & Road mode under a specific business unit of the customer.
- Provided input to the development plans and reviews, coordinated for implementation of new projects and increase compliance with system.
- Engaged with the customer in outsourcing tenders and developing, documenting service level agreements (SLAs) and KPIs with the carriers.
- Provided input to the development plans and reviews, coordinated for implementation of new projects and increase compliance with system.
- Lead calls, meetings, and TMS system trainings with customer and carriers.
- Set new customer-driven metrics to improve customer’s overall processes within supply chain and provided ultimate service.
- Generate, automate MIS & KPI reports and present them to customers & senior leadership.
- Created policies based on performance data analysis to reduce costs and maintain efficiency.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Managed and facilitated training across assigned teams and crossfunctional trainings.
Logistics Specialist
Flex
07.2019 - 11.2020
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Strategically planned & executed milk-run for domestic truck shipments
- Coordinated incoming and outgoing shipments to maintain schedules.
- Achieved team goals by guiding team members in coordinating and deploying best practices.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
- Supervised compliance measures regarding domestic and international tariffs and customs regulations.
- Requested Quotations from freight forwarders, prepared timely rate estimates and strategic bid packages.
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
Senior Logistics Analyst
Flex
07.2017 - 06.2019
- Delivered services to customer locations within specific timeframes.
- Completed paperwork (invoices, packing list, VGM, etc.), recognizing discrepancies and promptly addressing for resolution.
- Settled claims with freight forwarders for lost or damaged cargo.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Drove operational improvements which resulted in savings and improved profit margins.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Boosted customer satisfaction ratings to 99% by providing effective solutions.
Logistics Analyst
Flex
11.2015 - 06.2017
- Analyzed and engaged system transactions for inventory adjustments and controls.
- Analyzed and recommended refinements to logistical processes (routing guide violations), and reducing associated costs.
- Supported senior company leaders by delivering logistics, inventory and freight reports outlining performance to drive improvements.
- Coordinated for Quality Management System (QMS) for Logistics department in achieving ISO 9001:2008 certification.
- Developed compliance of process-related documents like SOPs & SOWs and collaborated with administrators to resolve problems.
- Authored technical documentation on logistical processes for review with QMS committee, providing valuable data on business performance.
Education
Master of Science - Supply Chain and Logistics Management
University of Warwick
United Kingdom 10.2021 - Current
Diploma - Geo-politics & International Relations
Deccan Education Society
08.2014 - 05.2015
Bachelor of Science - Physics
University of Pune
07.2011 - 05.2014
Accomplishments
- Optimized logistics process for customer leading to savings of $9274 quarterly.
- Lead & collaborated with team of 6 people in the development of two kaizen projects resulting in annual savings of $7202 or FTE 1.27
- Awarded Platinum award for being critical resource and high performance.
- Awarded two team awards for excellent team work in achieving targets & going extra mile for customers.
- Achieved KPI of 99% by completing operational tasks with accuracy and efficiency.
Software
BAAN
TMS
WMS
QMS
Certification
CII Certified: Supply Chain Management Professional - "SCM Pro"
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Assistant
Shoe Zone
04.2022 - Current
Master of Science - Supply Chain and Logistics Management
University of Warwick
10.2021 - Current
Logistics Supervisor
TMC, a division of C.H.Robinson
12.2020 - 09.2021
CII Certified: Supply Chain Management Professional - "SCM Pro"
07-2019
Logistics Specialist
Flex
07.2019 - 11.2020
Certified Lean Six Sigma Green Belt
02-2019
Senior Logistics Analyst
Flex
07.2017 - 06.2019
Logistics Analyst
Flex
11.2015 - 06.2017
Diploma - Geo-politics & International Relations
Deccan Education Society
08.2014 - 05.2015
Bachelor of Science - Physics
University of Pune
07.2011 - 05.2014
Soft Skills
- Strong interpersonal & communication skills
- Leadership skills
- Competent in Presentation skills
- Problem-solving & negotiation skills
- Active listening skills
Hobbies & Interests
Reading, Cycling, Trekking, Listening Music
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