Aakash Kumar
Puducherry
Summary
I am a creative and innovative individual committed to building strong relationships in diverse working environments. My people skills and teamwork enable me to approach challenges with fresh ideas while multitasking seamlessly. With solid project management capabilities and effective communication, I strive to contribute positively to every team I join
Overview
2
2
years of professional experience
1
1
Certification
Work History
Voice Process Associate
Thirsty Crowz
Villupuram
12.2024 - 07.2025
- Coordinated meetings between clients and internal teams for service enhancements.
- Maintained accurate records of client interactions using CRM software.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Developed engaging training materials for employee onboarding sessions.
Relationship Manager
Electric Pe
Banglore
06.2023 - 05.2024
- Coordinated meetings between clients and internal teams for service enhancements.
- Developed strong client relationships through regular communication and follow-ups.
- Handled FSE team to find out the flaw in the team process
- Handled the OPERATIONS team (technician) on the ground to resolve issues.
- Resolved customer inquiries promptly, ensuring satisfaction with services provided.
Square Yards
Investment Manager
banglore
03.2023 - 06.2023
- Develop and maintain strong relationships with clients and builders to close the deal
- Developed and implemented investment strategies to meet clients' goals.
Education
St Joseph College of Arts And Science
Amalorpavam Hr Sec School
PuducherrySkills
- CRM software usage
- Client relationship management
- Process improvement strategies
- Team collaboration
- Customer satisfaction focus
- Meeting coordination
- Workflow management
Languages
English
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Kannada
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Bahasa Melayu
Elementary (A2)
A2
Certification
- The Fundamentals Of Digital Marketing
- Google It Support
- Blog Authority
- Hardware troubleshooting
- Introduction To IT and Cybersecurity
Timeline
Voice Process Associate
Thirsty Crowz
12.2024 - 07.2025
Relationship Manager
Electric Pe
06.2023 - 05.2024
Square Yards
Investment Manager
03.2023 - 06.2023
St Joseph College of Arts And Science
Amalorpavam Hr Sec School