Aakash Kumar
New Delhi
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Department Manager
Flipkart Internet Privet Limited
Gurgaon
09.2021 - Current
- Developed strategic plans aligning with organizational goals and market trends.
- Collaborated with cross-functional teams to gather insights and drive initiatives.
- Managed daily operations for efficient workflow and resource allocation.
- Implemented process improvements to enhance productivity across multiple teams.
- Streamlined communication between departments to improve collaboration.
- Implemented safety protocols to foster a secure working environment.
- Analyzed operational data to identify areas for process improvement.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
Warehouse Incharge
Sirca Paints India Limited
Gurgaon
09.2019 - 08.2021
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Senior Operation Executive
Vulcan Express Private Limited( Snapdeal)
Gurgaon
12.2015 - 08.2019
- Managed inventory levels to ensure product availability and accuracy.
- Coordinated receiving and storage of incoming shipments efficiently.
- Implemented process improvements to streamline inventory control systems.
- Received and sorted incoming shipments for efficient inventory management.
- Collaborated with team members to ensure timely order fulfillment.
- Conducted quality inspections on incoming materials and finished products.
Operation Executive
Gati KWE Private Limited
New Delhi
05.2013 - 11.2015
- Managed daily office operations to ensure efficiency and organization.
- Assisted in preparing reports and presentations for management meetings.
- Coordinated schedules and appointments for team members and executives.
- Maintained filing systems to ensure easy access to important documents.
Education
BBA - Business Administration
Eastern Institute of Integrate Learning Management
01-2011
High School Diploma -
Janta Inter College
Meerut05-2006
Skills
- Strategic planning
- Project management
- Data analysis
- Operational efficiency
- Process improvement
- Team leadership
- Cross-functional collaboration
- Problem solving
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Certification
Lean Six Sigma Yellow Belt.
Timeline
Department Manager
Flipkart Internet Privet Limited
09.2021 - Current
Warehouse Incharge
Sirca Paints India Limited
09.2019 - 08.2021
Senior Operation Executive
Vulcan Express Private Limited( Snapdeal)
12.2015 - 08.2019
Operation Executive
Gati KWE Private Limited
05.2013 - 11.2015
BBA - Business Administration
Eastern Institute of Integrate Learning Management
High School Diploma -
Janta Inter College