Aalia Salim

Coordinated weekly Change Advisory Board calls across APAC, EMEA, and global regions.

• Developed and maintained CAB agendas for various geographies, ensuring governance compliance.
• Delivered weekly Leadership Team reports and presented updates during monthly Global MSR calls.
• Managed complete change lifecycle, including requirement analysis, risk assessment, and artifact validation.
• Provided actionable feedback to stakeholders while ensuring clear communication of change requirements.
• Oversaw emergency changes by scheduling ECAB meetings and validating urgency and cost implications.
• Published weekly reports on critical changes to monitor high-risk alterations and prevent incidents.
• Conducted Knowledge Transfer sessions for new joiners and coordinated interviews for prospective candidates.

• Managed LAN, WAN, and DDI networks to ensure optimal performance.
• Monitored and resolved P1 and P2 incidents along with change requests on Service Now.
• Executed migration from Fortinet to Aruba devices across over 30 Levi's stores.
• Developed configurations for edge connect devices using Aruba orchestrator and deployed them.
• Staged new store sites on Aruba Central, configuring switches and access points with new IPs.
• Guided on-site technicians during cutover processes for newly configured devices.
• Validated and activated Fortinet devices for new store implementations.
• Applied routing commands to configure and verify router software operations.