Aamir Syed
Hyderabad,Telangana
Summary
Detail-oriented professional with extensive expertise in Microsoft Office, Microsoft Excel, and ERP systems including Tally and Microsoft Dynamics 365. Adept at streamlining processes and enhancing productivity through proficient use of advanced software tools. Committed to leveraging skills to support organizational goals and drive operational efficiency.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work history
CAP Associate
Amazon
Hyderabad, Telangana
07.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Tracked employees' performance regularly to identify areas needing improvement.
- Fostered an empathetic approach towards customers within the team, enhancing overall experience.
- Supervised the daily operations of the customer care team, ensuring quality service delivery.
- Led team meetings for improved communication and efficiency.
- Coordinated training programmes to enhance employees' product knowledge and skills.
Sales Coordinator
Saudi Cast
Khobar
01.2020 - 01.2025
- Kept detailed records of sales and customer information in ERP software, updating database regularly to maintain top-notch service.
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Current - working as a CAP associate(L2) with Amazon
Sales Associate
Sakaka Foams Factory
Sakaka
04.2019 - 01.2020
- Engaged with customers to build rapport and loyalty.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
Sales Coordinator
AL-MUSBAH INTL TRADING Group
Riyadh
07.2014 - 02.2018
- Act as a liaison between Purchasing officer, Operations, Warehouse and Marketing departments.
- Managing Two categories
- Sunglasses-Watches-Textiles.
- Leather (Mont Blanc, Versace, Aigner, Bally) Trinkets (Swarovski, Equss) and Souvenirs.
- Managing the responsibilities of 16 staff from two terminals each.
- Coordinate retail sales activities.
- Place the replenishment order to the warehouse as per the need of the shop.
- Implement and maintain the Layout as provided by the Category Manager.
- Coordinate warehouse to return back damages.
- Implement the right retail price tags in the category.
- Ensure the cleanliness in the category.
- Control and keep properly the stock inside the stock room at the shop.
- Follow-up the responsibilities of the promoters and salesmen inside the shop.
- Undertake all other duties as required by the management.
- Making staff schedule (planning).
- Making targets, Ros and to ensure sales targets achievement month by month.
- Take initiative & Motivating the staff for better result.
- Training the team with perfect Customer Interaction Standards, Grooming & Product knowledge.
- To ensure the stock displayed as per the POG.
- Organize stock count every morning and make internal audits every month to control the shrinkage.
Senior Boutique Executive
LACOSTE (Apparels)
Hyderabad
09.2011 - 03.2014
- Sales
- Maintaining display.
- Maintaining VM as per the POG given by the company.
- Maintaining sales reports like DSR, FFR, WSR, and MSR.
- Maintaining product sales records and send RSR to the company every week.
- Attending product launch and customer service trainings given by the company.
- Achieving sales target every month every month given by the company.
- Counting the stocks on daily basis and make internal audit every month.
Education
Bachelor of Science - Health, Safety & Environment
Annamalai University
Tamilnadu, India 06.2021 - 12.2025
Intermediate - undefined
Royal Junior College
Hyderabad, Telangana, India 06.2007 - 06.2009
Secondary School Certificate - undefined
Vishwa Bharathi High School
Hyderabad, Telangana, India 06.2006 - 03.2007
Skills
- Microsoft Office
- Microsoft Excel
- ERP System (Tally)
- ERP System (Microsoft Dynamics 365)
Languages
English
Urdu
Hindi
Telugu
Arabic
Additional information
- Passport Details
- Valid Indian Passport
- Passport# W1581985
- Date of Expiry: 13/11/2032
- Driving License
- Valid KSA / INDIA Driving License
- License#KSA: 2454284981 / India : TG00920240014209
- Personnel Details
- Nationality: Indian
- Religion: Muslim
- Marital Status: Married
- Date of Birth: 24/03/1990
Timeline
CAP Associate
Amazon
07.2024 - Current
Bachelor of Science - Health, Safety & Environment
Annamalai University
06.2021 - 12.2025
Sales Coordinator
Saudi Cast
01.2020 - 01.2025
Sales Associate
Sakaka Foams Factory
04.2019 - 01.2020
Sales Coordinator
AL-MUSBAH INTL TRADING Group
07.2014 - 02.2018
Senior Boutique Executive
LACOSTE (Apparels)
09.2011 - 03.2014
Intermediate - undefined
Royal Junior College
06.2007 - 06.2009
Secondary School Certificate - undefined
Vishwa Bharathi High School
06.2006 - 03.2007