Aanchal Mittal
Lead Business Analyst / Lead Quality Assurance Specialist
Delhi
Summary
Dedicated Lead Business Analyst/Quality Assurance Specialist with nearly 9 years of accomplished experience at Accenture, demonstrating expertise across a wide spectrum of industries including Travel, Healthcare, and Finance. Skilled in the art of requirement management, solutioning, and data management, ensuring project success through a deep understanding of diverse business domains.
Overview
9
9
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Team Lead Consultant
Insurance Project
06.2022 - Current
- Responsible for understanding the functional requirements of the business stakeholders and including business flow aspects of the project
- Responsible for collaborating with Business Stakeholder for requirement gathering and creating user stories
- Responsible for performing analysis on current processes in salesforce different capabilities & finding out the pain areas/ ambiguities to further work on those & mitigate them
- Responsible for helping in resolving the Production Triage issues by training the business users & providing them training
- Responsible for creating Statement of Purpose documents / Reports to capture various process for cross training the teams
- Worked closely with team (QA’s) in accepting the user stories after getting User story Demo.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Lead
Healthcare Project
07.2020 - 05.2022
- Lead the process of gathering and analyzing business requirements from stakeholders
- Use advanced techniques like stakeholder interviews, workshops, and surveys to understand project needs thoroughly.
- Analyze and model current and future business processes. Identify inefficiencies and opportunities for improvement, and propose optimized processes.
- Create detailed documentation, including business requirements documents (BRDs), functional requirements documents (FRDs), and use cases. Ensure requirements are clear, complete
- Provide guidance and mentorship to junior BAs, helping them develop their skills and grow in their roles.
- Ensure adherence to documentation standards, methodologies, and best practices within the organization.
Senior Quality Assurance Engineer
Travel ( Hospitality/Cruise-line)
01.2015 - 06.2020
- Lead and mentor a QA team.Assign tasks, provide guidance, and monitor progress to ensure efficient and effective testing activities
- Create and review test cases, test scripts, and test scenarios based on requirements.Ensure thorough coverage of functional, regression, and performance testing.
- Develop comprehensive test plans and strategies for software testing projects.
- Monitor test results, track defects, and collaborate with development teams to resolve issues promptly.
- Establish and maintain defect tracking processes. Prioritize and assign defects, monitor resolution progress, and ensure timely defect closure
- Prepare and present test status reports and defect trends to stakeholders.
- Conduct training sessions for team members to enhance their testing skills and keep them updated on industry trends and technologies
- Plan and coordinate UAT activities .Work closely with end-users to define test cases, track defects, and ensure successful UAT completion.
- Demonstrated new product features and functionality to project stakeholders.
- Created test cases and test scripts to maintain cohesive team approach to product development.
- Met tight deadlines to satisfy client demands and project timelines
Education
Bachelor of Science - Computer And Sciences
Manav Rachna International University
New Delhi, India 04.2001 -
Skills
Requirement Elicitation
Stakeholder Management
Training and Development
Defect Management
Tools and Technologies
Agile/Scrum Knowledge
Team Management
Certifications
Certification
Certified Business Analysis Professional by IIBA
Timeline
Salesforce Certified Administrator (SCA)
04-2023
SAFe POPM 5.1
07-2022
Team Lead Consultant
Insurance Project
06.2022 - Current
Certified Business Analysis Professional by IIBA
01-2021
Microsoft Certified: Azure Fundamentals
12-2020
Lead
Healthcare Project
07.2020 - 05.2022
Certified Scrum Master by Scrum Alliance
03-2020
Senior Quality Assurance Engineer
Travel ( Hospitality/Cruise-line)
01.2015 - 06.2020
Bachelor of Science - Computer And Sciences
Manav Rachna International University
04.2001 -