Highly efficient and curious program manager with high proficiency in business communication and experience working in leadership. Proficient professional with sound business logic and the ability to structure approaches to answer complex business questions and cross-link multiple business models and industry dynamics, using key drivers/KPIs behind operational and financial performance. Strong operations acumen with an in-depth understanding of how the operations ecosystem works. Ability to thrive in a fast-paced, customer-centric and ever-changing service environment. My long-term goal is to continue to build strong relationships & trust by establishing myself as an expert in the field.
Oversaw program and project portfolios, driving execution and results by developing new strategies tailored to needs
Communication via email and phone with partners to ensure smooth running of the project
Successfully led all daily operations, and customer interaction, managed a shift and identified various opportunities to enhance team performance to bring better results to organization
Advanced professional Decision Making
Project Management
Leadership Management
Operation and project management
Quality Management
MS Office Applications
Program Leadership