Microsoft Office
Associate Lead Analyst
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Executed analysis of risks and identified risk mitigation strategies.
- Assessed business requirements to forecast annual budgetary operational costs.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Conducted Cadence calls with key business users to collect information on business processes and user requirements.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Reduced over 95% handoff on CRM compliance through Work Flow Automation tools.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Utilized data visualization techniques to present and explain complex data sets.
- Collaborated with stakeholders to identify business needs and data sources.
- Provided technical support for troubleshooting analytics and reporting issues.
- Implemented business intelligence solutions to increase operational efficiency.
- Enhanced interfaces to promote better functionality for users.
- Deployed predictive analytics models to forecast future trends.
- Organized system operating procedures to strengthen controls.