Summary
Overview
Work History
Education
Skills
Core Software and Auxiliary Tools
Accomplishments
Languages
Personal Information
Disclaimer
Timeline
Generic

Aarthi J

Madhavaram

Summary

To contribute the best to the organization by working sincerely, thereby developing the organization to achieve its targets and goals with the aid of my innovative ideas and techniques. Detail-oriented senior process associate with a well-established knowledge of accounts receivable tasks. Offering several years of progressive experience and proven leadership skills to growing organization.

Overview

7
7
years of professional experience

Work History

Senior Process Associate

Business Integrity Services
Chennai
02.2021 - 09.2025
  • Working on underpayment and overpayment scenarios.
  • Cross-verifying the offset payment details to balance the monthly collection target.
  • Training a new user on the documentation part
  • Writing appeals for payment scenarios for contracted providers.
  • Working on red segments, such as approaching the filing limit, appeal filing limit, and accomplishing those claims toward the payments.
  • Working on client projects to identify and analyze the trends where payment is essential.
  • Retrieving EOBs and deposits not found; EOBs should be pushed to the cash posting team.

Customer Care Representative

NTT DATA
Chennai
06.2018 - 02.2021
  • Working in E2E billing, handling UB04 hospital claims.
  • Familiar with federal and commercial payers.
  • Analyzing the authorization validity.
  • Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.

Education

B.COM -

Quaid E-millath Arts And Science College
Chennai
01.2017

HSC -

St.Anns Matric Hr. Sec. School
Chennai
01.2014

SSLC -

St.Anns Matric Hr. Sec. School
Chennai
01.2012

Skills

  • Microsoft Office
  • Appeal writing
  • Payment processing
  • Problem solving and team training
  • EOB understanding
  • Verbal and written communication
  • Presentations
  • Problem-solving abilities

Core Software and Auxiliary Tools

  • ACE
  • Intergy
  • Telcor
  • Nthrive
  • CRM
  • Filebound

Accomplishments

    Received two consecutive R&R (Rewards & Recognition) awards for top performance during the period June 2021 to December 2021.


Languages

  • English
  • Tamil

Personal Information

  • Date of Birth: 10/28/95
  • Gender: Female
  • Martial Status: Married

Disclaimer

I hereby confirm that the above given information is to the best of my knowledge and belief.

Timeline

Senior Process Associate

Business Integrity Services
02.2021 - 09.2025

Customer Care Representative

NTT DATA
06.2018 - 02.2021

B.COM -

Quaid E-millath Arts And Science College

HSC -

St.Anns Matric Hr. Sec. School

SSLC -

St.Anns Matric Hr. Sec. School
Aarthi J