Aarthi Raghavendran
Chennai
Summary
Technology and transformation leader with over 26 years of experience driving AI, data science, and digital programs across global enterprises. Adept at aligning technology initiatives with business priorities, I’ve led cross-functional teams in BFSI, healthcare, and retail to deliver GenAI, automation, and data-driven decision-making at scale. Recognized for building Agile Centers of Excellence, enabling enterprise AI adoption, and managing portfolios. Currently seeking strategic leadership roles where I can drive AI transformation, data governance, and innovation. Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Vice President - Senior Technology Manager - Delivery Lead
Bank of America Continuum India (BACI)
Chennai
03.2022 - Current
- Spearheaded global delivery for enterprise-scale data science, AI/ML, and Gen AI initiatives across 300+ members, cross-functional teams.
- Directed strategic programs such as GCIB Launch and GCIB Data Hub, supporting multi-million-dollar client relationships, and powering enterprise data models through a centralized data mart.
- Led Gen AI adoption efforts, launching a Pitchbook summarization POC, and delivering 10+ enablement sessions to drive use case discovery and stakeholder alignment.
- Championed the Tech-with-Ops workstream for Global Corporate Investment Banking Technology, building a Digital Operating Model that improved process efficiency and enabled a 20% reduction in operational costs via automation (e.g., Strip Profile Automation).
- Founded and scaled an Agile Center of Excellence, mentoring over 50 Scrum Masters and RTEs to uplift agile maturity and delivery performance across lines of business.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Implemented process improvement procedures that resulted in cost savings across the board.
- Assessed team performance, provided feedback, mentored staff members and conducted training sessions as needed.
- Evaluated emerging technologies to determine their impact on current operations; recommended changes to improve efficiency or reduce costs.
Associate Director - Engineering Director
Cognizant Technology Solutions
Chennai
04.2014 - 02.2022
- Directed engineering delivery for a global team of 300+ across .NET, Java, Big Data, Hadoop, UiPath, and microservices-based solutions, with a strategic focus on AI/ML in healthcare, payor, and provider domains.
- Led Agile and SAFe transformation for 20+ product teams (3 Agile Release Trains) at HCSC Healthcare, improving engineering velocity, and aligning delivery pipelines with business outcomes.
- Delivered a $30M+ portfolio transformation for Emblem Health, leading distributed delivery teams, and ensuring operational excellence across the end-to-end product lifecycle.
- Piloted a global data masking program across enterprise systems, decreasing potential HIPAA violation incidents by 40%, and reducing data breach risk by 15%, which strengthened compliance.
- Conceived and built machine learning models projecting patient program alignment based on real-time vital signs for Siemens Healthcare; decreased patient readmission rates by 15%, and improved care outcomes.
Senior Professional – Application Delivery
Computer Sciences Corporation
Chennai
12.2004 - 04.2014
- Led application delivery for the Clinical Portfolio of Henry Ford Health System (HFHS), managing a team of over 100 members across .NET, Java, and VC++ technologies in the healthcare provider domain.
- Spearheaded the end-to-end development of the Care Plus Next Generation system, replacing legacy platforms to dramatically enhance performance, scalability, and long-term maintainability, laying the foundation for future innovation and operational efficiency.
- Achieved $82K in client cost savings through delivery optimization and value stream transformation across the clinical application suite.
- Oversaw the comprehensive project delivery lifecycle: planning, execution, QA, and deployment, managing all major testing cycles, including regression, automation, load, usability, and functional testing.
- Supported operational excellence by engaging in SQA, SCM, project audits, and delivery assurance reviews to ensure compliance and performance quality.
- Accomplished a 25% cost reduction for HFHS through strategic resource planning, automation, and cross-functional collaboration.
- Acted as a key client liaison, ensuring transparent communication and alignment of delivery to business objectives.
Software Engineer - Project Leader
Polaris Software Labs Ltd
Chennai
12.2000 - 12.2004
- Led development for Citibank, Hitachi, Caja de Ahorros, and Polaris Single Sign-On system.
- Gathered requirements, designed technical solutions, and developed software in VC++ and SQL Server.
System Associate - Developer
Manmar Technologies Pvt. Ltd
Chennai
04.1999 - 09.2000
- Built healthcare solutions for radiology/pharma and retail systems using Borland C++ / VB.
- Worked on client projects for CMC Vellore Hospital, Ambal Hospital, and Connexions retail.
Education
Master of Computer Applications -
Bharathidasan University
Tamil Nadu04.2001
Bachelor of Science - Statistics
S.D.N.B. Vaishnav College
Chennai04.1996
Skills
- Agentic AI
- Gen AI
- Data Analytics
- Predictive Modeling
- NLP
- Azure
- OpenShift
- Kubernetes
- Docker
- Big Data
- Databricks
- Hadoop
- Oracle
- SQL Server databases
- Tableau
- Power BI
- Python
- R
- Java
- XML/XSL
- VB
- VC
- C
- C
- NET
- MS Visual Studio
- TFS
- Stylus Studio
- Borland C Builder
- Cloverleaf Healthcare
Certification
- Leadership with Gen AI, ISB, In Progress
- Generative AI Overview for Project Managers, PMI, 2025
- Data Science with R & Python, Simplilearn, 2021
- Machine Learning, Simplilearn, 2021
- Tableau 10 and Power BI, Simplilearn, 2020
- AZ-303 Microsoft Azure Architect Technologies, Microsoft, 2020
- SAFe 5.0 Agilist, Scaled Agile, 2020
- Certified Scrum Product Owner, Scrum Alliance, 2020
- Certified Scrum Master, Scrum Alliance, 2020
- Project Management Professional (PMP), PMI, 2009
- Six Sigma Green Belt Professional, CSC (now DXC), 2008
- Certified HL7 V2.5 Control Specialist, HL7, 2007
- VC++ MFC - Microsoft Certified Professional (MCP), Microsoft, 2004
- SQL Server 6.5 - MCP, Microsoft, 2004
Accomplishments
- Gold Awards - BACI (2023): For driving the Container Migration Digital Transformation program, and for establishing the Agile Centre of Excellence and coaching programs
- Above & Beyond Awards - Cognizant/Emblem Health (2017, 2018, 2021): For delivering healthcare payer projects and for Data Masking program management
Associations
- PMI
- HL7
Timeline
Vice President - Senior Technology Manager - Delivery Lead
Bank of America Continuum India (BACI)
03.2022 - Current
Associate Director - Engineering Director
Cognizant Technology Solutions
04.2014 - 02.2022
Senior Professional – Application Delivery
Computer Sciences Corporation
12.2004 - 04.2014
Software Engineer - Project Leader
Polaris Software Labs Ltd
12.2000 - 12.2004
System Associate - Developer
Manmar Technologies Pvt. Ltd
04.1999 - 09.2000
Master of Computer Applications -
Bharathidasan University
Bachelor of Science - Statistics
S.D.N.B. Vaishnav College