Aarti Foolchand Rana
Virar (E)
Summary
Motivated BMS graduate with a focus on Finance and Accounting. Demonstrates strong analytical abilities and effective communication skills. Utilises proficiency in MS Excel to enhance documentation and operational processes.
Overview
1
1
Certification
2
2
years of professional experience
Work History
CRM Executive
Unicorn Realty
08.2025 - Current
- Coordinated post-booking CRM operations and customer engagement to enhance client satisfaction.
- Addressed customer queries and nurtured long-term client relationships to foster loyalty.
- Facilitated timely payment collection and ensured documentation accuracy to streamline processes.
Customer Service Representative
eSampark Tech Solutions Pvt. Ltd.
08.2024 - 02.2025
- Resolved customer inquiries and issues promptly, contributing to high levels of customer satisfaction.
- Maintained comprehensive records of customer interactions and follow-ups, facilitating streamlined communication and service delivery.
- Conducted outbound calls to prospective clients for lead generation, consistently achieving daily and weekly call targets.
- Scheduled and provided free demo classes to prospective students, enhancing enrollment rates.
Education
Bachelor Degree of BMS - Finance
Annasaheb Vartak College
Vasai (W)05-2024
HSC - Finance
Viva College
Virar (W)03-2021
Skills
- Communication Skills
- Customer Service
- Accounting & Finance
- Efficient task prioritisation and time management
- Quick Learner & Adaptable
- Positive Attitude towards learning & growth
Certification
Ms Excel, Intermediate Microsoft Excel Skills, Proficient in using basic formulas
Language
English
Advanced
C1
Marathi
Proficient
C2
Hindi
Proficient
C2
Timeline
CRM Executive
Unicorn Realty
08.2025 - Current
Customer Service Representative
eSampark Tech Solutions Pvt. Ltd.
08.2024 - 02.2025
Bachelor Degree of BMS - Finance
Annasaheb Vartak College
HSC - Finance
Viva College