Aarti Raju Waghmare
Banker
Mumbai
Summary
"Motivated and adaptable professional seeking a full-time position to apply my skills and contribute effectively to organizational growth. Eager to leverage my expertise in a dynamic environment that values innovation, resourcefulness, and flexibility."
Overview
8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Deputy Manger II
ICICI Bank Ltd.
05.2024 - Current
- NRI CUSTOMER SERVICE AND OPERATIONS
- GIVING SOLUTION AND RESOLVING CUSTOMER PROBLEMS REGARDING BANKS.
- ASSIST CUSTOMER WITH UNDERSTANDING DIFFERENT TYPES OF QUERY AND GUIDE THEM THROUGH THE PROCESS.
- INTRODUCE NEW BANK CUSTOMERS TO SERVICES AND FEATURES THAT CAN BENEFIT THEM.
- ENGAGING TO ALL MAPPED CUSTOMER ON DAILY BASIS. (FOR SERVICES/OFFER/REGADING BANKING RELATED PROBLEMS.)
- LOOKING IN AUDIT WORK AND CLEARING COMPLIANCE. (INTERNAL AUDIT ETC.)
- INFORM CUSTOMER ABOUT ALL PRODUCT AND SERVICES OFFERD FROM BANK.
- FIELD CUSTOMER COMPLAINTS AND QURIERS, FAST TRACKING THEM FOR PROBLEM RESOLUTION.
- PLANNING OR ARRANGING MEETINGS FOR CLIENTS.
- HANDELING ESCALATION WORK AND RESOLVING.
- LOOKING INTO BRANCH OPERATION WORK AS WELL.
- LOOKING INTO SELLS PART INCLUDING ALL BANKING PRODUCTS EX. DEMAT ACC, CC, IIL, PL, LIFE INSURANCE.
- GENERAL INSURANCE, ALL ETC. ALONG WITH CUSTOMER SERVICES AS WELL.
- HANDLING NRI SEGMENT INCLUDING OUTWARD AND INWARD REMITANCE, FCNR DEPOSITS ETC.
Assistant Manager
Axis Bank Ltd.
11.2019 - 04.2024
- Sales & Banking & Financial Industry Experience
- To generate leads mainly CASA product, life insurance, mutual funds, general insurance and all loan leads etc.
- To give the right solution to the customer's queries and to raise and bring the same in notice to the concern department.
- To co-ordinate with the various internal departments and get the Query resolved to do the field work handling.
- Sales & Banking & Financial Industry Experience
Senior Officer
Yes Bank Ltd.
09.2018 - 10.2019
Assistant Acquisition Manager
Kotak Mahindra Bank Ltd.
05.2017 - 09.2018
Education
SSC - undefined
Mumbai University
01.2010 - 01.2011
HSC - undefined
Mumbai University
01.2012 - 01.2013
B.Com - undefined
Mumbai University
01.2015 - 01.2016
Skills
Communication skill
Teamwork and collaboration
creativity, analytical and problem solving Skill
Business development
Customer Relationships Management
Lead generation and conversation
Personal Information
- DOB: 28th June, 1996
- Father's Name: Mr. Raju Dattu Waghmare
- Mother's Name: Mrs. Ambika Raju Waghmare
- Spouse's Name: Mr. Bharat Makwana
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby inform that above information is true to the best of my knowledge & belief.
Timeline
Deputy Manger II
ICICI Bank Ltd.
05.2024 - Current
Assistant Manager
Axis Bank Ltd.
11.2019 - 04.2024
Senior Officer
Yes Bank Ltd.
09.2018 - 10.2019
Assistant Acquisition Manager
Kotak Mahindra Bank Ltd.
05.2017 - 09.2018
B.Com - undefined
Mumbai University
01.2015 - 01.2016
HSC - undefined
Mumbai University
01.2012 - 01.2013
SSC - undefined
Mumbai University
01.2010 - 01.2011
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