Swimming
Highly motivated, results-oriented professional with excellent communication skills, proven leadership abilities and extensive international experience in customer service.
• Responded to customer queries and customer’ concern.
• Managed over 50 customer calls per day.
• Performed other support/admin tasks as assigned.
• Maintained accountability and quality standards on tasks assigned.
Teamwork
Customer Service
Communication
Adaptability
Problem Solving
Time Management
Miss Fresher of my college in IP University.
Got “Miss Compassionate” Title during graduation Participated in the sports meet at IP University.
Coordinated in art and craft of management fest Endeavor at IP University
Coordinated in Business Plan Competition at IP University.
Participated in Pink Marathon race specially organized for promoting education of girls at IP University.
Coordinated in Business Plan competition and international conference at IP University.
Member of Eco club and coordinated with teachers at IP University
FIITJEE Ltd
Title: Intern
Brand Promotion: Launch of a new product in education domain, 06/08/23 - 07/31/23,
The project was based on the research done on promotion strategies used for the New Olympiad launched.
Responsibilities:
Making students and school principals aware about New Olympiad.
Visiting different Schools of Delhi Area
Follow up on phone.
Handling all backend work.
ICEBERG FOODS LIMITED
Customer Service Executive
Duration : 3 Months
Responsibilities:
Analyzing the marketing strategies for handling the Customers Of FMCG industry.
Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
Swimming
Travelling
Cooking