Highly skilled and dedicated professional with a goal of becoming an invaluable asset to your organization by consistently exceeding client expectations.
Self-motivated, flexible, and adaptable, always eager to learn state-of-the-art technologies and passionate about improving processes. Prioritizes bringing creativity and innovation into work.
Over 11 years of experience as a resourceful Project Manager, successfully organizing business operations, managing finances, and ensuring smooth project flow.
Excels in procurement, monitoring production schedules and budgets, and providing targeted solutions to challenges. Possesses strong knowledge of accounting principles, bookkeeping, budgeting, and financial management.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Project Manager & Scrum Master
Primus Software
Noida
08.2023 - Current
Lead and manage a portfolio of high-priority projects across [UK & US regions], ensuring alignment with organizational objectives and delivering measurable business outcomes
Lead a team of 20 resources in the migration of On-Premise infrastructure to Azure Cloud for a global insurance company, ensuring seamless transition and minimal disruption to operations
Develop and execute end-to-end project plans, including initiation, planning, execution, monitoring, and closure, while adhering to budget and timeline constraints
Oversee the portfolio and project management processes, including work intake, prioritization, capacity planning, and governance
Establish performance metrics and KPIs to monitor and optimize portfolio performance, generating high-quality reports for executive stakeholders
Partner with cross-functional teams to define project scope, manage risks, and implement change management strategies to drive successful adoption
Facilitate workshops to align stakeholders, define priorities, and ensure clarity on project objectives and deliverables
Serve as a mentor to junior team members, providing guidance on best practices in project and portfolio management
Drive accountability by documenting deliverables, tracking milestones, and ensuring timely follow-ups on critical action items
Successfully managed complex, cross-functional projects, delivering on-time and within budget while achieving business outcomes
Collaborated with senior leadership to develop and implement portfolio planning processes, ensuring alignment with strategic goals
Leveraged data analysis and visualization tools to provide insights into project performance and inform decision-making
Spearheaded process re-engineering initiatives that resulted in [X%] efficiency improvement across project workflows
Delivered comprehensive training sessions to stakeholders on portfolio and project management methodologies and tools
Cloud Infrastructure Specialist
Wipro
Noida
08.2022 - 08.2023
Create and manage instances (manual/automated) and optimize resources (CPU, RAM, disk) based on trends
Install software with application team coordination and assist with antivirus/security incidents
Schedule and monitor backups for instances, RDS, and other services, ensuring compliance and alert automation
Troubleshoot OS-related issues, manage patches, access, and ensure high availability (HA) of critical services
Track usage for billing optimization and maintain resource inventory on SharePoint or CMDB
Design and manage cloud subnets, security groups, firewalls, routing tables, and load balancers
Oversee SSL certificates and monitor connectivity between on-premise and cloud tenancy
Troubleshoot network issues and audit logs for security
Create, extend, and monitor block/file storage as needed
Ensure backups are available and fulfill restoration requests
Create/manage users/groups, integrate with identity services, and assign resource access policies
Audit server access logs when required
Document cloud setups and update regularly
Maintain overall cloud security, cost optimization, and resource monitoring
Automate resource creation using Terraform and other tools
Manage cloud services to ensure seamless operations
Client: Insurance & Banking sector
Technical Services Specialist
Kyndryl
Noida
09.2021 - 08.2023
Provide advanced troubleshooting and problem resolution of the entire Virtualization Infrastructure, Build, install, configure and maintain/ Upgrade VMware products including ESXi servers, HA clusters and Virtual Centre
Effectively collaborating with Server / Storage / Network / Data Centre / Facilities / Audit / Compliance and PMO teams
Managing problem and service tickets ensuring timely resolution to meet Service Level Agreements, follow established Enterprise change management procedures
Participating in Business Continuation / Disaster Recovery infrastructure planning, building, and testing
Provide project management that includes planning, documentation, meetings, conference calls, and reporting
Client: Global Bank
Technical Services Specialist
IBM India Pvt Ltd
Noida
04.2014 - 08.2021
Supported Remote Infrastructure for a UK-based client across 3 regions (UK, US, AUS) with 40+ data centers
Upgraded and patched V Block Converged Infrastructure and UCS Manager
Led projects for monitoring agent installation and vulnerability patching, ensuring compliance with IBM guidelines
Developed Defective Prevention Plans (DPPs), reducing tickets and earning Client Value Recognition (CVR) awards
Managed V Block Infrastructure and VM server builds/rebuilds as per client requests
Automated tasks to reduce manual effort, receiving accolades for creativity
Managed change processes in HPSM, Remedy, and ServiceNow, ensuring ITIL compliance and SLA adherence