Worli Bombay Development Department Block no 86 Room no 19 D N Wakrikar Marg
Summary
Accomplished banking professional with a focus on sales and service excellence, eager to apply my strategic mindset and leadership abilities to a challenging role that values innovation, teamwork, and client satisfaction.
Overview
6
6
years of professional experience
Work History
Manager
IDFC FIRST BANK
Mumbai
07.2024 - Current
Develop and execute acquisition strategies for all banking products.
Identify and target potential customer segments (retail, SME, corporate, and high-net-worth individuals).
Build pipelines through referrals, partnerships, digital channels, and direct outreach.
Achieve monthly and annual acquisition targets across product categories.
Ensure smooth onboarding and documentation processes across all products.
Maintain strict adherence to regulatory guidelines and internal compliance standards.
Deputy Manager - M2 Grade
Kotak Mahindra Bank
06.2023 - 06.2024
Managing set of existing mapped customers of Corporate Salary.
Cross-selling Liability and Investment Products, Insurance, Asset products (HL/PL/CL/Credit Card/ Gold Loan/Two Wheeler/ Car Loan) to individual customers in the Corp. Salary book.
One point contact for all service related requirements for the customers and corporate mapped.
Increase in Relationship Value, Group Product Holding and Group Service Holding of the book.
Connecting with mapped book customer once in quarter.
Updating client interaction in system like CRM Next.
Senior Officer
ICICI Bank Ltd
01.2022 - 06.2023
Help customers open and manage their bank accounts.
Advise clients on financial services and resolve issues.
Reach out to prospective customers to sell our services.
Advise customers on bank services for their needs (e.g. loans and credit cards).
Resolve issues with banking services and accounts.
Reach out to potential customers to generate new business.
Proven experience as a personal banker; experience in sales or customer service is a plus.
Excellent communication and negotiation skills.
Ability to organize sensitive and confidential information.
Ability to multitask and prioritize business opportunities as needed.
Executive Officer
MDIndia Health Insurance TPA Pvt.Ltd
12.2019 - 01.2021
Taking care of pre-camp, camp day, post-camp and follow up activities in association with Network Hospitals.
Reporting to the camp manager regarding the camp fixing.
Giving information regarding camp through requisition form and send the confirmation letter through manager.
Ensuring safety of all the team members.
Informing the Camp Manager about the number of In-patients coming from the camp to make arrangements regarding accommodation and food.
Processing claim forms and related documentation.
Reviewing claim submissions and verifying the information.
Recording and maintaining insurance policy and claims information in a database system.
Communicating with Network Hospitals and beneficiaries.
Education
Some College (No Degree) - Diploma in Export And Import Management
Welingkar Institute of Management Development & Research
Mumbai
Bachelor of Arts -
Kirti M. Doongursee College of Arts, Science And Commerce
Mumbai
MS-CIT Course -
Maharashtra State Certificate in IT
Mumbai
KLiC Advanced Excel -
Maharashtra Knowledge Corporation Limited
Mumbai
Digital Marketing Course -
BIZGURUKUL PRIVATE LIMITED
Uttar Pradesh
Skills
MS-CIT certification in IT applications
Advanced Excel
Digital marketing strategies
AI tools and ChatGPT utilization
KYC and compliance expertise
Banking product knowledge
Communication, teamwork, and problem-solving skills
Hobbies and Interests
Listening Songs
Cycling
Swimming
Photography & Videography
Content Creator
Activities
Completion Stepping Stone English Language, 2012-13
Participated in the ANUBHOOTI Social Internship Programme, 2019
Participated in the Annual Extension Work Festival UDAAN: The Flight of Extension (Street Play Competition), Department of Lifelong Learning and Extension
College festivals and participating in various events and volunteer work
Timeline
Manager
IDFC FIRST BANK
07.2024 - Current
Deputy Manager - M2 Grade
Kotak Mahindra Bank
06.2023 - 06.2024
Senior Officer
ICICI Bank Ltd
01.2022 - 06.2023
Executive Officer
MDIndia Health Insurance TPA Pvt.Ltd
12.2019 - 01.2021
Some College (No Degree) - Diploma in Export And Import Management
Welingkar Institute of Management Development & Research
Bachelor of Arts -
Kirti M. Doongursee College of Arts, Science And Commerce
Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)