Summary
Overview
Work History
Education
Skills
Timeline
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Aayush Agrawal

Senior Engineer Operations at Jio Platforms
Bangalore

Summary

Experienced Java Backend Developer with 6 years of IT experience, including 3+ years of hands-on development crafting scalable microservices using Java, Spring Boot, and Kafka. Proven track record of enhancing performance, enabling real-time processing, and automating data-heavy systems. A collaborative team player in agile environments, consistently delivering high-impact backend systems with measurable efficiency gains. Proficient in system design and implementation, and skilled in leading complex projects and offering innovative solutions to technical challenges. Adept at system optimization and cross-functional team leadership.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Senior Engineer Operations

Jio Platforms
12.2023 - Current
  • Designed and implemented a scalable microservice to onboard H&M’s catalog onto the AJIO platform, reducing cross-service dependencies and improving integration efficiency by 30%.
  • Developed a brand integration pipeline that consumed external product, inventory, and pricing feeds, transforming and routing them to over multiple existing microservices.
  • Enabled multi-brand reusability by architecting the integration layer for easy plug-and-play with future brands, enhancing modularity and minimizing code duplication.
  • Enabled seller change request workflow to propagate personal profile updates across multiple downstream systems using event-driven architecture.
  • Contributed to the vendor management platform across key domains like seller onboarding, cataloging, inventory sync, and pricing, optimizing Kafka-based messaging flows and database interactions.

SDE 1

ACL Digital
06.2022 - 11.2023
  • Spearheaded the digitization of Reliance’s offline article catalog by leading cross-team efforts to enable seamless integration into the e-commerce pipeline.
  • Designed system architecture (HLD) and component-level implementation (LLD) for a robust offline catalog ingestion pipeline, ensuring scalable, modular, and well-integrated service interactions.
  • Improved system observability by developing a new monitoring service, reducing MTTD and MTTR, and cutting monitoring time by 95%.

Senior Systems Engineer

Infosys
09.2019 - 05.2022
  • Gained hands-on experience in IBM Sterling OMS modules such as DOM, Participant Modeling, Service Definition Framework, Transactions, Alerts, Queues, and Pipelines, contributing to smoother order orchestration across the system.
  • Cleared exceptions across multiple order flow scenarios (e.g., payment failures, inventory mismatches, fulfillment delays), reducing order fallout rate by ~5% and improving downstream success.
  • Proactively managed and resolved 10+ high-severity incidents involving order pipeline blockages, which impacted 3000+ Reliance stores at a time, ensuring swift operations and resolution to avoid revenue loss and shipping delays.

Education

Bachelor of Technology - Information Technology

SRM University
Chennai
01.2015 - 01.2019

Skills

Languages: Proficient -> Java, Familiar with -> C, C, Python

Frameworks & Messaging: Spring Boot, Kafka

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Timeline

Senior Engineer Operations

Jio Platforms
12.2023 - Current

SDE 1

ACL Digital
06.2022 - 11.2023

Senior Systems Engineer

Infosys
09.2019 - 05.2022

Bachelor of Technology - Information Technology

SRM University
01.2015 - 01.2019

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Aayush AgrawalSenior Engineer Operations at Jio Platforms