Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Workshops And Certificates
Timeline
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Aayush Joshi

Bengaluru

Summary

Strategic Senior Business Analyst with a strong track record in delivering impactful solutions, and process optimization. Expertise in gap analysis, business requirements gathering, and risk management frameworks. Skilled in developing reporting systems, refining sales processes, and integrating data via static APIs and custom solutions for actionable insights. Proficient in SQL, strategic planning, and Microsoft Excel/Office for data-driven decision-making. Adept at cross-functional collaboration, stakeholder communication, and driving business growth through technology-led solutions, and customer-centric strategies.

Overview

6
6
years of professional experience

Work History

Senior Business Analyst

Leadsquared
Benagaluru
03.2025 - Current
  • Led a team of business analysts, acting as the primary point of contact for implementation.
  • Understood customer business needs to design tailored solutions using LeadSquared.
  • Analyzed customer tools and systems to integrate them effectively with LeadSquared.
  • Managed data migration and digital asset imports efficiently.
  • Executed implementation plans to ensure a timely go-live.
  • Handled all integration-related communication with clients.
  • Provided regular updates to clients and internal stakeholders.
  • Collaborated with Sales, Customer Success, and Support to align on customizations and client-specific needs.
  • Shared client feedback with Product teams, and participated in post-implementation reviews.
  • Monitored KPIs to track implementation success.
  • Identified and automated repetitive implementation processes.
  • Promoted upsell and cross-sell opportunities during implementation.

Business Analyst

LeadSquared
Bengaluru
07.2022 - 02.2025
  • Developed a reporting system that provided real-time insights into customer satisfaction and product performance
  • Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes
  • Created an automated system to monitor customer data and alert stakeholders to potential issues in a timely manner
  • Conducted a gap analysis to identify and document process inefficiencies and recommend solutions to improve customer experience
  • Conducted interviews with stakeholders to identify business requirements and develop detailed specifications
  • Developed a risk management framework to identify and assess potential risks to the organization
  • Developed an enterprise-level data warehouse that integrated data from multiple sources, allowing for more comprehensive analysis
  • Worked Extensively in the Manufacturing power houses such as Finolex, Saint Gobain and ARS Steels for stream lining there tertiary and secondary sales procedures.
  • Supervised two new team members, explaining the core functions of CRM and marketing automation tools, clarifying business use cases, and helping them grasp the problem statements more effectively.

Associate Business Analyst

LeadSquared
Bengaluru
01.2022 - 06.2022
  • Identified opportunities for business growth and expansion, resulting in a 70% increase in market share
  • Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals
  • Developed a Business Continuity Plan that ensures the organization is prepared for any unexpected event, minimizing business disruption
  • Gained insights on functionalities and capabilities of CRM and Marketing automation tools.

Digital Marketing Intern

eTutorworld Corporation
Bengaluru
04.2019 - 07.2019
  • It was a wonderful experience to work in this role, where I learned so many things regarding marketing, and how this can be done through social media posting under some of the finest seniors.
  • Extensively used WordPress and Divi website design themes to design the website for the company, to make it more attractive to the customers.

Education

Graduation - Information Science And Engineering

Dayananda Sagar Academy of Technology And Management
Bengaluru
08.2022

Skills

  • Leadership skills
  • Generative AI and its use
  • Effective time management
  • Strategic planning
  • Microsoft Office
  • Leadership
  • Communication
  • LeadSquared integration
  • Data migration
  • Customer relationship management
  • Gap analysis
  • Reporting systems
  • Risk management
  • Cross-functional collaboration
  • Implementation planning
  • Stakeholder communication
  • Problem solving
  • Client feedback management
  • Process development
  • Business administration
  • Business solutions development
  • Operations analysis
  • KPI tracking
  • User acceptance testing
  • Requirements gathering
  • Agile methodology
  • Stakeholder management

Languages

  • Nepali
  • Hindi
  • English

Hobbies and Interests

  • Playing football and served as the school captain for two years.
  • Writing and maintaining a blog with numerous pieces awaiting publication.
  • Spending time with family.
  • Staying updated with the latest technologies and continually pushing myself out of my comfort zone.

Personal Information

  • Date of Birth: 05/28/00
  • Nationality: Indian

Workshops And Certificates

  • LinkedIn Course - What Is Gen AI?
  • LinkedIn Course - Project Management Foundation
  • UDEMY - Java Tutorial for Complete Beginners
  • UDEMY - Mastering Data Structures & Algorithms using C and C++
  • Eckovation - Machine Learning Value Package
  • Hackerrank - Python (Basics)

Timeline

Senior Business Analyst

Leadsquared
03.2025 - Current

Business Analyst

LeadSquared
07.2022 - 02.2025

Associate Business Analyst

LeadSquared
01.2022 - 06.2022

Digital Marketing Intern

eTutorworld Corporation
04.2019 - 07.2019

Graduation - Information Science And Engineering

Dayananda Sagar Academy of Technology And Management

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Aayush Joshi