Dynamic assistant manager with a strong background in invoice management and market analysis. Proven ability to streamline processes and enhance client portfolios while maintaining effective communication with team members and clients.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Assistant Manager
Sakthi pelican insurance
Coimbatore
05.2025 - Current
Oversaw invoicing, policy reconciliation, and credit/commission statement processes, ensuring accuracy and timely delivery.
Managed client portfolios while ensuring regulatory compliance, resulting in streamlined operations.
Coordinated team tasks in insurance services, emphasizing data management and effective communication.
Market research moderator
freelance
Chennai
06.2016 - 05.2025
Collaborated with clients to understand their needs and improve moderator strategies.
Analyzed user interaction trends to develop targeted engagement strategies.
Tracked user activity data to pinpoint trends and address potential issues proactively.
Facilitated online discussions to ensure respectful and productive conversations.
Engaged users through timely responses to questions, fostering active participation.
Resolved conflicts by mediating disputes between participants effectively.
Provided feedback on user behavior to inform content moderation policies.
Worked closely with product development teams to improve user experience.