ABBAS RAZA ZAIDI
New Delhi
Summary
Results- driven Business Development Executive with 4 years of experience in driving revenue growth, building strategic partnerships, and identifying new market opportunities. Adept at building strong client relationships, assessing customer financial needs, and developing long-term client relationships to drive business success. Proven track record of exceeding sales targets and ensuring customer satisfaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales officer
HDFC Ltd
New delhi
04.2025 - Current
- Developed and executed strategic business plans to achieve company revenue goals.
- Educated customers on life insurances and their benefits, coverage options and payment structures to ensure informed decision-making.
- Developed strong client relationships through effective communication and customer service.
- Conducted market research to identify emerging trends and opportunities, leading to the successful launch of new products.
- Managed and nurtured relationships with existing clients to ensure repeat business and customer satisfaction.
- Consistently met and exceeded weekly and monthly sales targets and being part of 5 top agents every month.
Business development associate
HDFC Ltd
02.2024 - 03.2025
- Managed outbound and inbound sales calls to potential and existing customers.
- Successfully promoted credit cards, insurances, and other financial products to a diverse customer base.
- Developed strong client relationships through effective communication and customer service.
- Assisted customers with credit card and personal loan applications, eligibility checks, and documentation.
- Implemented sales strategies that led to a significant increase in new account openings.
- Consistently met and exceeded weekly and monthly sales targets.
- HDFC Ltd is a leading financial services company in India, specializing in home loans and other financial products.
Telesales Executive
Capital finance ltd,
06.2022 - 01.2024
- Identify customer needs and provide tailored solutions to boost sales.
- Contact potential customers via phone to promote products/services and close sales.
- Handle objections, answer customer inquiries, and provide detailed product information.
- Maintain and update customer records in the CRM system.
- Follow up with leads and prospects to convert them into loyal customers.
- Worked collaboratively with the sales team to optimize campaign performance.
Education
Bachelor Of Technology - IT
JAMIA HAMDARD UNIVERSITY
08.2019 - 07.2023
Skills
- Credit & Risk Management
- Auto Loan Sales & Financing
- Customer Relationship Management
- Loan Origination & Processing
- Financial Regulations
- Compliance
- Market Research & Analysis
- Sales & Revenue Growth
- Cold Calling and warm calling expertise
- Objection Handling and Negotiation
- Lead generation
Certification
- Certified Loan Officer
- Sales & Negotiation Training
- Compliance & Financial Regulations Training
- Relationship Management & Business Development
- Certified Sales Professional
Languages
English
Proficient
C2
Hindi
Proficient
C2
Arabic
Beginner
A1
Urdu
Upper Intermediate
B2
Timeline
Sales officer
HDFC Ltd
04.2025 - Current
Business development associate
HDFC Ltd
02.2024 - 03.2025
Telesales Executive
Capital finance ltd,
06.2022 - 01.2024
Bachelor Of Technology - IT
JAMIA HAMDARD UNIVERSITY
08.2019 - 07.2023