ABBAS AKHTAR SAYED
Deputy Manager
Mira Road
Summary
Seasoned and results-driven Sales Manager with nearly 7 years of experience in driving revenue growth, optimizing sales strategies, and leading high-performing teams. Proven expertise in client relationship management, strategic negotiations, and consistently exceeding sales targets. Committed to achieving organizational objectives through data-driven decision-making and a customer-centric approach.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Deputy Manager
The Guardians Real Estate Advisory
02.2023 - Current
- Handling clients at our Experience Centre.
- Active Participation in exhibitions, promotion, and product launching.
- Also conducted training with Channel Partner’s team to form a strong business association.
- Successfully closed deals across major projects including Prestige City – Mulund, Starwing Istay – Marol, Skyline Business Center – Marol, and Ashar Merac – Thane, consistently generating ₹3.5 –5 Cr in monthly revenue, with peak months crossing ₹5.5 Cr+.
- Delivering and sustaining revenue and profit gains within a highly competitive Real Estate market.
Assistant Manager
ANAROCK Property Consultants
02.2022 - 01.2023
- Attending clients at our Experience Centre.
- Developed and managed relationships with Chanel Partners and provided transactional support and commitments.
- Attracting clients and brokers with the help of effective market research and providing quality services.
- Have been responsible for closing at Runwal Enchanted Thane and Sourcing at Shapoorji Pallonji Skyra Thane and generated approximately 2.5- 4 crores in revenue each month during my Tenure.
Assistant Manager
Craft Financial Services
06.2021 - 12.2021
- Responsible for sourcing and closing clients at various A+ developer's projects in western Suburbs.
- Aggressively identify customer’s property requirements and pitch projects accordingly.
- Suggest new projects to customers based on their location preferences. Enter sales data and customer data into the company database.
- Generated approximately 2.5- 4 crores in revenue each month during my Tenure.
Senior Executive
Rubberwala Housing & Infrastructure Ltd
11.2020 - 04.2021
- Developed and managed relationships with Chanel Partners in South Mumbai and provided transactional support and commitments.
- Also conducted training with Channel Partner’s team to form a strong business association.
- Have been responsible for closing and sourcing at Rubberwala Fuego (Grant Road), Rubberwala Nebula (Girgaon) and generated approximately 2 –3.5 crores in revenue each month through Closing and Sourcing.
Assistant Manager
The Guardians Real Estate Advisory
08.2018 - 10.2020
- Have been responsible for the empanelment of new Channel Partners. As well have also conducted training with Channel Partner’s team to form a strong business association.
- Competition Tracking at regular intervals and analysis for the same. Motivating Channel partners to do marketing activities to generate leads and create an experience of support for the same.
- Have been responsible for sourcing & closing as well during my tenure and have worked with projects like Kanakia Rainforest (Andheri E), Evershine Crown (Kandivali E), MICL (Mira Road), Sunteck Westworld (Naigaon), Evershine (global city), etc.
Sr.Customer Service Associate
Tech Mahindra
02.2017 - 08.2018
- Resolved customer inquiries and complaints via inbound calls, providing prompt and effective solutions while maintaining a high level of customer satisfaction in a fast-paced call center environment.
Sr. Customer Service Executive
Sterling Talent Solutions
12.2015 - 02.2017
- Answered multi-line phones and used active listening skills to assess client's issues and challenges.
- Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.
- Managed escalated customer issues with diplomacy and professionalism, often turning challenging situations into positive outcomes.
Customer Service Executive
Serco Global Services
12.2013 - 11.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
Customer Service Associate
WNS Global Services
11.2011 - 12.2013
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
T.Y.B.Com - undefined
04.2001 - 01.2009
H.S.C - undefined
Skills
Product knowledge
Interests
Photography
Travelling
Hiking and Outdoor Activities
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Deputy Manager
The Guardians Real Estate Advisory
02.2023 - Current
Assistant Manager
ANAROCK Property Consultants
02.2022 - 01.2023
Assistant Manager
Craft Financial Services
06.2021 - 12.2021
Senior Executive
Rubberwala Housing & Infrastructure Ltd
11.2020 - 04.2021
Assistant Manager
The Guardians Real Estate Advisory
08.2018 - 10.2020
Sr.Customer Service Associate
Tech Mahindra
02.2017 - 08.2018
Sr. Customer Service Executive
Sterling Talent Solutions
12.2015 - 02.2017
Customer Service Executive
Serco Global Services
12.2013 - 11.2015
Customer Service Associate
WNS Global Services
11.2011 - 12.2013
04.2001 - 01.2009
T.Y.B.Com - undefined
H.S.C - undefined
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