Abbigayle Adams
Manilla
Summary
Highly organized and decisive leader with a lot of experience in customer service. Excellent communication skills and great problem solving in tense situations. Strong critical thinker with good judgement and morals. Focused on getting things done in a timely manner while making sure it's done the right way.
Overview
6
6
years of professional experience
Work History
Food and Beverage Team Leader
Horseshoe Casino
10.2019 - Current
- Developed a positive work environment by having open communication and teamwork among staff members.
- Maintained inventory management with efficient ordering and storage procedures.
- Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team.
- Trained new hires in food handling and safety protocols to guarantee the best knowledge and performance.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer care and loyalty.
- Managed high-stress situations quickly, maintaining a professional mind set under pressure while resolving complaints or conflicts.
Sales Associate
CATO, Inc.
07.2019 - 10.2019
- Organized clothing racks and shelves to maintain an organized store, engaged with customers, and promote merchandise.
- Handled cash transactions quickly while following company cash handling policies, ensuring accuracy in all exchanges.
Education
High school diploma -
Waldron Jr-Sr High School
Waldron, IN05.2019
Skills
- Cash Handling
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Team leadership
- Customer Service
- Microsoft Word
Legends Award
I was awarded the Legends Award for going above and beyond in multiple aspects. Such as stepping in for my boss and making sure orders were done properly and writing daily plans for my coworkers to make sure the day ran smoothly when he was away.
Timeline
Food and Beverage Team Leader
Horseshoe Casino
10.2019 - Current
Sales Associate
CATO, Inc.
07.2019 - 10.2019
High school diploma -
Waldron Jr-Sr High School
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