Abdu Rahaman
telecom technical industry
Lucknow
Summary
Experienced Trainer in technical domain with over 4 years of expertise in New Hire Induction Program (NHIP) and training 1500 technical workforce in safety and skill-based training including COC POSH. Skilled in delivering classroom-based training and Digitalization & Skills Enhancement Programs. Focus on upselling technical workforce, emphasizing OHSE compliance, personality development, effective communication, and ethical practices to enhance performance and efficiency. Adept at fostering a culture of continuous learning and professional growth within the organization while ensuring alignment with industry standards and best practices.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Technical Trainer
Bharti Airtel
Lucknow
10.2022 - Current
- Delivered NHIP training to 400+ engineers (20 days/month) on Wireline/ODN/FTTx, achieving 100% certification rate
- Drove digital transformation: Implemented KPI dashboards & GIS tools, improving workflow compliance by 30%
- Conducted data-driven skill gap analysis via Google Forms, reducing technical knowledge deficits by 45%
- Certified deployment partners in OSP/ISP operations, 5G readiness, and HSE/OHSE standards
Cluster In-Charge
Reliance Jio 4G Network
UP Estate
01.2020 - 09.2022
- Managed 2,000+ km fiber network (NLD/enterprise) with zero safety incidents
- Optimized FTTx OSP/ISP operations including aerial/underground deployment and preventive maintenance
- Supervised FTTH architecture (FSA/DSA/CSA) for 50K+ premises, reducing fault resolution time by 25%
Education
B.Tech - Electronics & Communication
Js University
Shikohabad 01.2016 - 01.2020
Diploma - Electronics & Communication
Monad University
Hapud 01.2015 - 01.2017
Skills
Ethical base training
Proficient in network systems
Training and compliance management
Quality enhancement
Proficient in ODN/FTTx systems
Proficient in fiber service assessments
Preventive maintenance expertise
OTB/FAT implementation
Telecommunications infrastructure expertise
Classroom training facilitation
Analysis of technical skill deficiencies
Occupational health and safety adherence
SOP and MOP development
Proficient in digital tool certification
Fiber network administration
Key performance optimization
Workforce optimization
GIS process optimization
Deployment of OSP and ISP systems
Spatial data workflow optimization
Skilled in Microsoft Office tools
Performance indicator tracking
Network troubleshooting
Certification
HSEF Excellence (2021)
Accomplishments
- Excellence Certificates (2020-2022) for operational leadership & safety compliance
- Trained 400+ engineers in broadband/wireline with 100% certification rate
- Maintained 2,000 km fiber network with zero safety incidents over 2 years
- Implemented digital KPI tracking system improving workflow efficiency by 30%
Disclaimer
I hereby declare that the above-given information is true and correct. If any of the information is found wrong or incorrect, I will be responsible for that.
Personal Information
- Father's Name: MD Salaman
- Mother's Name: Farida Khatoon
- Gender: Male
- Marital Status: Married
Timeline
Technical Trainer
Bharti Airtel
10.2022 - Current
Cluster In-Charge
Reliance Jio 4G Network
01.2020 - 09.2022
B.Tech - Electronics & Communication
Js University
01.2016 - 01.2020
Diploma - Electronics & Communication
Monad University
01.2015 - 01.2017