Abdul Bari
New Delhi
Summary
Resourceful network engineer with more than 6 years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for it systems. Successful establishing and maintaining networks with strong aptitude for identifying solutions to solve client challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Engineer
Tata Consultancy Services
05.2022 - Current
- Configured and maintained network hardware, including routers, switches, firewalls, and access points.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Monitored network performance and troubleshooted any issues that arose.
- Set up VPN connections between remote offices and sites for secure communication over public internet links.
- Created detailed documentation of existing network infrastructure components.
Infrastructure Engineer
Sopra Steria
09.2019 - 04.2022
- Created detailed documentation of network configurations and changes.
- Monitored server performance metrics using SolarWinds
- Monitored network performance to ensure high availability of services.
- Triaged incoming support tickets, prioritizing requests based on severity and potential operational disruptions.
- Implemented IT operations processes such as change control, incident response, problem resolution.
- Conducted regular reviews of existing processes to identify areas for improvement or optimization.
Technical Support Engineer
Tech Mahindra
10.2018 - 07.2019
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Configured, maintained, and monitored computer systems for optimal performance.
- Installed and tested operating systems, applications, updates, patches, and service packs.
- Troubleshot network connectivity problems such as router configurations, IP addressing, and DHCP server setup.
- Monitored ticketing system queues for incoming requests from customers.
- Updated software versions with patches and new installations to close security loopholes and protect users.
Education
Bachelors in Computer Application - Computer Science
University Of Kashmir
Srinagar09.2018
Skills
- Routing protocols
- IP addressing and subnetting
- LAN switching technologies
- DHCP configuration
- Change management
- ITIL framework
- Documentation writing
- Firewall management tools
- Virtual private networks
- Security technologies
Languages
English, Urdu, Hindi
First Language
Certification
- CCNA
Timeline
System Engineer
Tata Consultancy Services
05.2022 - Current
Infrastructure Engineer
Sopra Steria
09.2019 - 04.2022
Technical Support Engineer
Tech Mahindra
10.2018 - 07.2019
Bachelors in Computer Application - Computer Science
University Of Kashmir
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